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Attributes | |
ACN | 591235 |
Time | |
Date | 200308 |
Day | Fri |
Local Time Of Day | 0601 To 1200 |
Place | |
Locale Reference | airport : zzz.airport |
State Reference | US |
Altitude | agl single value : 0 |
Aircraft 1 | |
Operator | common carrier : air carrier |
Make Model Name | B777-200 |
Operating Under FAR Part | Part 121 |
Flight Phase | ground : parked ground : preflight |
Flight Plan | IFR |
Person 1 | |
Affiliation | company : air carrier |
Function | flight crew : captain oversight : pic |
ASRS Report | 591235 |
Person 2 | |
Affiliation | company : air carrier |
Function | flight crew : first officer |
Events | |
Anomaly | cabin event : passenger misconduct non adherence : published procedure non adherence : company policies non adherence : far other anomaly other |
Independent Detector | other flight crewa other flight crewb other other : 5 |
Resolutory Action | none taken : anomaly accepted |
Consequence | other other |
Supplementary | |
Problem Areas | Passenger Human Performance Company Cabin Crew Human Performance Flight Crew Human Performance |
Primary Problem | Passenger Human Performance |
Narrative:
I was the captain on the flight ZZZ to rjaa. I arrived at the aircraft and noticed two INS agents on the jetbridge. I asked the INS agent if there was a deportee on board. He said there was. I asked where he had originated and if he was asian. He answered my questions, but seemed reluctant to be forthcoming. I went to the cockpit to stow my luggage and kitbag. I went back to the jetbridge to find out where the deportee had been seated and was informed by the purser that a passenger had been cut and was bleeding severely. I returned to the cockpit and told the relief pilot to call ground and send emt's to the aircraft immediately. Meanwhile, the first officer was asking the INS agent where the deportee was seated and if the deportee could be the person who was cut. INS agent told the first officer that the deportee was seated in row X. The purser stated that he was in seat X. First officer asked INS agent to go and see if the person who had been cut was the deportee. The INS agent was unwilling to do so and the first officer had to ask him repeatedly to go back and check. When the INS agent returned to the jet bridge, I had to ask him two or three times if the deportee was the cut person. INS agent seemed to be unwilling to be forthcoming, but finally stated that the deportee was the one who was cut. This deportee had in fact slashed his own wrist with a razor cartridge with which he had boarded the aircraft. Apparently, deportees are allowed to board aircraft with razors in their personal items regardless of their state of mind. Upon arrival in rjaa I spoke with an agent at length concerning this matter. I did not get his name, but he told me he was the security trainer at rjaa. This deportee was desperate and demonstrated that he was capable of anything to avoid being sent back to china. The cabin of an airliner is no place for a person in that state of mind. To allow any deportee aboard an aircraft with a razor violates all common sense when the safety of the crew and passengers is at stake. Signed forms are required for lav and water service. At a min the captain and the purser should be provided with a form with the following information, 1) deportee's name 2) assigned seat 3) nationality 4) country of passport issue 5) reason for deportation. The captain should be informed concerning any deportees and will be the final authority in acceptance of any deportees. Callback conversation with reporter revealed the following information: reporter stated that the air carrier's manual only requires that a cabin crew member be made aware of an immigrant deportee being placed aboard the aircraft. There is no requirement for the flight crew (cockpit) to be notified or any official paperwork to be presented. He stated it is common practice for the INS agents to attempt to place the deportee on the aircraft without notifying any crew member. The normal procedure is for the INS to circumvent security and take the deportee directly to the aircraft via the ramp and the access ladder to the jet bridge. The reporter stated that the individual in this instance had made it through the INS screening in hong kong and narita and was caught due to a false passport in his possession upon entry into the USA. The deportee was immediately placed on the next flight back to narita. The reporter is concerned that the stability of the deportee with regard to his personal behavior, could affect the entire flight and that it poses a security problem.
Original NASA ASRS Text
Title: B777 FLT CREW HAS A SECURITY ISSUE CONCERNING AN IMMIGRANT DEPORTEE DURING BOARDING AT ZZZ, US.
Narrative: I WAS THE CAPT ON THE FLT ZZZ TO RJAA. I ARRIVED AT THE ACFT AND NOTICED TWO INS AGENTS ON THE JETBRIDGE. I ASKED THE INS AGENT IF THERE WAS A DEPORTEE ON BOARD. HE SAID THERE WAS. I ASKED WHERE HE HAD ORIGINATED AND IF HE WAS ASIAN. HE ANSWERED MY QUESTIONS, BUT SEEMED RELUCTANT TO BE FORTHCOMING. I WENT TO THE COCKPIT TO STOW MY LUGGAGE AND KITBAG. I WENT BACK TO THE JETBRIDGE TO FIND OUT WHERE THE DEPORTEE HAD BEEN SEATED AND WAS INFORMED BY THE PURSER THAT A PAX HAD BEEN CUT AND WAS BLEEDING SEVERELY. I RETURNED TO THE COCKPIT AND TOLD THE RELIEF PLT TO CALL GND AND SEND EMT'S TO THE ACFT IMMEDIATELY. MEANWHILE, THE FO WAS ASKING THE INS AGENT WHERE THE DEPORTEE WAS SEATED AND IF THE DEPORTEE COULD BE THE PERSON WHO WAS CUT. INS AGENT TOLD THE FO THAT THE DEPORTEE WAS SEATED IN ROW X. THE PURSER STATED THAT HE WAS IN SEAT X. FO ASKED INS AGENT TO GO AND SEE IF THE PERSON WHO HAD BEEN CUT WAS THE DEPORTEE. THE INS AGENT WAS UNWILLING TO DO SO AND THE FO HAD TO ASK HIM REPEATEDLY TO GO BACK AND CHECK. WHEN THE INS AGENT RETURNED TO THE JET BRIDGE, I HAD TO ASK HIM TWO OR THREE TIMES IF THE DEPORTEE WAS THE CUT PERSON. INS AGENT SEEMED TO BE UNWILLING TO BE FORTHCOMING, BUT FINALLY STATED THAT THE DEPORTEE WAS THE ONE WHO WAS CUT. THIS DEPORTEE HAD IN FACT SLASHED HIS OWN WRIST WITH A RAZOR CARTRIDGE WITH WHICH HE HAD BOARDED THE ACFT. APPARENTLY, DEPORTEES ARE ALLOWED TO BOARD ACFT WITH RAZORS IN THEIR PERSONAL ITEMS REGARDLESS OF THEIR STATE OF MIND. UPON ARRIVAL IN RJAA I SPOKE WITH AN AGENT AT LENGTH CONCERNING THIS MATTER. I DID NOT GET HIS NAME, BUT HE TOLD ME HE WAS THE SECURITY TRAINER AT RJAA. THIS DEPORTEE WAS DESPERATE AND DEMONSTRATED THAT HE WAS CAPABLE OF ANYTHING TO AVOID BEING SENT BACK TO CHINA. THE CABIN OF AN AIRLINER IS NO PLACE FOR A PERSON IN THAT STATE OF MIND. TO ALLOW ANY DEPORTEE ABOARD AN ACFT WITH A RAZOR VIOLATES ALL COMMON SENSE WHEN THE SAFETY OF THE CREW AND PASSENGERS IS AT STAKE. SIGNED FORMS ARE REQUIRED FOR LAV AND WATER SVC. AT A MIN THE CAPT AND THE PURSER SHOULD BE PROVIDED WITH A FORM WITH THE FOLLOWING INFO, 1) DEPORTEE'S NAME 2) ASSIGNED SEAT 3) NATIONALITY 4) COUNTRY OF PASSPORT ISSUE 5) REASON FOR DEPORTATION. THE CAPT SHOULD BE INFORMED CONCERNING ANY DEPORTEES AND WILL BE THE FINAL AUTHORITY IN ACCEPTANCE OF ANY DEPORTEES. CALLBACK CONVERSATION WITH RPTR REVEALED THE FOLLOWING INFO: RPTR STATED THAT THE ACR'S MANUAL ONLY REQUIRES THAT A CABIN CREW MEMBER BE MADE AWARE OF AN IMMIGRANT DEPORTEE BEING PLACED ABOARD THE ACFT. THERE IS NO REQUIREMENT FOR THE FLT CREW (COCKPIT) TO BE NOTIFIED OR ANY OFFICIAL PAPERWORK TO BE PRESENTED. HE STATED IT IS COMMON PRACTICE FOR THE INS AGENTS TO ATTEMPT TO PLACE THE DEPORTEE ON THE ACFT WITHOUT NOTIFYING ANY CREW MEMBER. THE NORMAL PROCEDURE IS FOR THE INS TO CIRCUMVENT SECURITY AND TAKE THE DEPORTEE DIRECTLY TO THE ACFT VIA THE RAMP AND THE ACCESS LADDER TO THE JET BRIDGE. THE RPTR STATED THAT THE INDIVIDUAL IN THIS INSTANCE HAD MADE IT THROUGH THE INS SCREENING IN HONG KONG AND NARITA AND WAS CAUGHT DUE TO A FALSE PASSPORT IN HIS POSSESSION UPON ENTRY INTO THE USA. THE DEPORTEE WAS IMMEDIATELY PLACED ON THE NEXT FLT BACK TO NARITA. THE RPTR IS CONCERNED THAT THE STABILITY OF THE DEPORTEE WITH REGARD TO HIS PERSONAL BEHAVIOR, COULD AFFECT THE ENTIRE FLT AND THAT IT POSES A SECURITY PROBLEM.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.