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A B737-400 was dispatched out of a heavy check missing the aft cabin right PA-interphone station at attendant jumpseat.
| Attributes | |
| ACN | 592003 |
| Time | |
| Date | 200307 |
| Day | Sun |
| Local Time Of Day | 0601 To 1200 |
| Place | |
| Locale Reference | airport : zzz.airport |
| State Reference | US |
| Altitude | agl single value : 0 |
| Environment | |
| Light | Daylight |
| Aircraft 1 | |
| Operator | common carrier : air carrier |
| Make Model Name | B737-400 |
| Operating Under FAR Part | Part 121 |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | maintenance : lead technician |
| Experience | maintenance lead technician : 6 maintenance technician : 16 |
| ASRS Report | 592003 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | other personnel other |
| Events | |
| Anomaly | aircraft equipment problem : less severe maintenance problem : non compliance with mel non adherence : published procedure |
| Independent Detector | other other : person 1 |
| Resolutory Action | none taken : detected after the fact |
| Consequence | other other |
| Factors | |
| Maintenance | contributing factor : manuals contributing factor : schedule pressure performance deficiency : installation performance deficiency : inspection performance deficiency : logbook entry performance deficiency : scheduled maintenance performance deficiency : non compliance with legal requirements |
| Supplementary | |
| Problem Areas | Maintenance Human Performance Chart Or Publication Aircraft |
| Primary Problem | Maintenance Human Performance |
Narrative:
Logbook write-up for PA/interphone station missing from aft right flight attendant jumpseat area. Inspected area and removed cushions from aft right jumpseat area looking for connectors and wires -- none found. No routing holes found either. Mounting receptacles present but area had been recovered in heavy maintenance, therefore, area showed no signs of PA/interphone box removal. Technical center was consulted and we were told that aircraft did not get PA/interphone set-up on both sides. We inspected again and concurred with technical center. Problem finally came to light later and aircraft was stopped and fixed. This should have been found when it came out of check. We should also have better access to look these kinds of things up in computer.
Original NASA ASRS Text
Title: A B737-400 WAS DISPATCHED OUT OF A HVY CHK MISSING THE AFT CABIN R PA-INTERPHONE STATION AT ATTENDANT JUMPSEAT.
Narrative: LOGBOOK WRITE-UP FOR PA/INTERPHONE STATION MISSING FROM AFT R FLT ATTENDANT JUMPSEAT AREA. INSPECTED AREA AND REMOVED CUSHIONS FROM AFT R JUMPSEAT AREA LOOKING FOR CONNECTORS AND WIRES -- NONE FOUND. NO ROUTING HOLES FOUND EITHER. MOUNTING RECEPTACLES PRESENT BUT AREA HAD BEEN RECOVERED IN HVY MAINT, THEREFORE, AREA SHOWED NO SIGNS OF PA/INTERPHONE BOX REMOVAL. TECHNICAL CTR WAS CONSULTED AND WE WERE TOLD THAT ACFT DID NOT GET PA/INTERPHONE SET-UP ON BOTH SIDES. WE INSPECTED AGAIN AND CONCURRED WITH TECHNICAL CTR. PROB FINALLY CAME TO LIGHT LATER AND ACFT WAS STOPPED AND FIXED. THIS SHOULD HAVE BEEN FOUND WHEN IT CAME OUT OF CHK. WE SHOULD ALSO HAVE BETTER ACCESS TO LOOK THESE KINDS OF THINGS UP IN COMPUTER.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.