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B777-200 captain found a general declaration that was in error when departing sbgr. A flight attendant also had accuracy problems with it.
| Attributes | |
| ACN | 597707 |
| Time | |
| Date | 200310 |
| Day | Fri |
| Local Time Of Day | 1801 To 2400 |
| Place | |
| Locale Reference | airport : sbgr.airport |
| State Reference | FO |
| Altitude | agl single value : 0 |
| Environment | |
| Light | Night |
| Aircraft 1 | |
| Operator | common carrier : air carrier |
| Make Model Name | B777 Undifferentiated or Other Model |
| Operating Under FAR Part | Part 121 |
| Flight Phase | ground : parked |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight crew : captain oversight : pic |
| Qualification | pilot : atp |
| ASRS Report | 597707 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight crew : first officer |
| Events | |
| Anomaly | non adherence : company policies non adherence : published procedure non adherence : far other anomaly other |
| Independent Detector | other flight crewa other flight crewb other other : 3 |
| Resolutory Action | other |
| Consequence | other |
| Supplementary | |
| Problem Areas | Company |
| Primary Problem | Company |
Narrative:
Arriving at operations in sbgr, the first officer and myself compared the passenger manifest provided, with the generator declaration to assure they were identical, which they were. After departure, we learned that the person they had as deadheading (a captain on sick) was not on board. To make matters worse, there was some other person deadheading that we did not know of. One of our flight attendants got the correct name and made changes to all generator declaration. There are numerous notices about fines caused by erroneous generator declaration. How can this happen? It bothers me greatly, that we don't even know who are on our planes. Why is this happening, and what must be done to stop this from happening again and again. I believe it was #1 flight attendant who found these errors and made the corrections. She should be given a bonus for saving us thousands of dollars in additional fines.
Original NASA ASRS Text
Title: B777-200 CAPT FOUND A GENERAL DECLARATION THAT WAS IN ERROR WHEN DEPARTING SBGR. A FLT ATTENDANT ALSO HAD ACCURACY PROBS WITH IT.
Narrative: ARRIVING AT OPS IN SBGR, THE FO AND MYSELF COMPARED THE PAX MANIFEST PROVIDED, WITH THE GENERATOR DECLARATION TO ASSURE THEY WERE IDENTICAL, WHICH THEY WERE. AFTER DEP, WE LEARNED THAT THE PERSON THEY HAD AS DEADHEADING (A CAPT ON SICK) WAS NOT ON BOARD. TO MAKE MATTERS WORSE, THERE WAS SOME OTHER PERSON DEADHEADING THAT WE DID NOT KNOW OF. ONE OF OUR FLT ATTENDANTS GOT THE CORRECT NAME AND MADE CHANGES TO ALL GENERATOR DECLARATION. THERE ARE NUMEROUS NOTICES ABOUT FINES CAUSED BY ERRONEOUS GENERATOR DECLARATION. HOW CAN THIS HAPPEN? IT BOTHERS ME GREATLY, THAT WE DON'T EVEN KNOW WHO ARE ON OUR PLANES. WHY IS THIS HAPPENING, AND WHAT MUST BE DONE TO STOP THIS FROM HAPPENING AGAIN AND AGAIN. I BELIEVE IT WAS #1 FLT ATTENDANT WHO FOUND THESE ERRORS AND MADE THE CORRECTIONS. SHE SHOULD BE GIVEN A BONUS FOR SAVING US THOUSANDS OF DOLLARS IN ADDITIONAL FINES.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.