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A drunken passenger annoys some other passenger on a B757 but is allowed to board his connecting flight to destination after landing at ord, il.
| Attributes | |
| ACN | 598473 |
| Time | |
| Date | 200310 |
| Day | Tue |
| Place | |
| Locale Reference | airport : ord.airport |
| State Reference | IL |
| Altitude | agl single value : 0 |
| Environment | |
| Light | Daylight |
| Aircraft 1 | |
| Controlling Facilities | artcc : zkc.artcc |
| Operator | common carrier : air carrier |
| Make Model Name | B757 Undifferentiated or Other Model |
| Operating Under FAR Part | Part 121 |
| Flight Phase | ground : parked |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight attendant : on duty |
| Qualification | flight attendant : currently qualified flight attendant aircraft qualified on : 5 |
| Experience | flight attendant time airline total : 5 flight attendant time total : 5 flight attendant time type : 60 |
| ASRS Report | 598473 |
| Person 2 | |
| Function | observation : passenger other personnel other |
| Events | |
| Anomaly | cabin event : passenger misconduct non adherence : company policies non adherence : far non adherence : published procedure |
| Independent Detector | other other : pax 3 |
| Resolutory Action | none taken : anomaly accepted |
| Supplementary | |
| Problem Areas | Passenger Human Performance Company Cabin Crew Human Performance Environmental Factor |
| Primary Problem | Company |
Narrative:
During second beverage service (2 hours into 3 hour flight), passenger in seat xx was upset because passenger in seat xy, who was drunk, was putting his head in her lap, touching her, burping and farting. I asked her why she didn't report it sooner. Then I moved her and her husband. I reported it to the captain who radioed ahead to have a manager and police officer meet the flight. Drunk passenger was currently passed out. When we got to ord, no one from company or law enforcement was there. We asked agent to notify agent on kansas city flight that drunk passenger was continuing on. Why are we expected, as flight crew, to enforce policy when airline does not back us up?
Original NASA ASRS Text
Title: A DRUNKEN PAX ANNOYS SOME OTHER PAX ON A B757 BUT IS ALLOWED TO BOARD HIS CONNECTING FLT TO DEST AFTER LNDG AT ORD, IL.
Narrative: DURING SECOND BEVERAGE SVC (2 HRS INTO 3 HR FLT), PAX IN SEAT XX WAS UPSET BECAUSE PAX IN SEAT XY, WHO WAS DRUNK, WAS PUTTING HIS HEAD IN HER LAP, TOUCHING HER, BURPING AND FARTING. I ASKED HER WHY SHE DIDN'T RPT IT SOONER. THEN I MOVED HER AND HER HUSBAND. I RPTED IT TO THE CAPT WHO RADIOED AHEAD TO HAVE A MGR AND POLICE OFFICER MEET THE FLT. DRUNK PAX WAS CURRENTLY PASSED OUT. WHEN WE GOT TO ORD, NO ONE FROM COMPANY OR LAW ENFORCEMENT WAS THERE. WE ASKED AGENT TO NOTIFY AGENT ON KANSAS CITY FLT THAT DRUNK PAX WAS CONTINUING ON. WHY ARE WE EXPECTED, AS FLT CREW, TO ENFORCE POLICY WHEN AIRLINE DOES NOT BACK US UP?
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.