37000 Feet | Browse and search NASA's Aviation Safety Reporting System |
|
Attributes | |
ACN | 598851 |
Time | |
Date | 200311 |
Day | Wed |
Place | |
Locale Reference | airport : tul.airport |
State Reference | OK |
Altitude | msl single value : 37000 |
Environment | |
Flight Conditions | Mixed |
Light | Daylight |
Aircraft 1 | |
Controlling Facilities | artcc : zkc.artcc |
Operator | common carrier : air carrier |
Make Model Name | B767-300 and 300 ER |
Operating Under FAR Part | Part 121 |
Navigation In Use | other |
Flight Phase | cruise : level |
Flight Plan | IFR |
Person 1 | |
Affiliation | company : air carrier |
Function | flight crew : first officer |
Qualification | pilot : atp |
Experience | flight time last 90 days : 200 flight time total : 6500 flight time type : 200 |
ASRS Report | 598851 |
Person 2 | |
Affiliation | company : air carrier |
Function | flight crew : captain oversight : pic |
Events | |
Anomaly | altitude deviation : excursion from assigned altitude other anomaly |
Independent Detector | other flight crewa other other : cab 3 |
Resolutory Action | controller : issued new clearance flight crew : declared emergency other |
Supplementary | |
Problem Areas | Flight Crew Human Performance Aircraft |
Primary Problem | Flight Crew Human Performance |
Narrative:
When we were about 80 mi southwest of tulsa, at FL370, the captain received an interphone call from the flight attendant in charge. She informed him that the flight attendants in the back reported, 'smelling something' and said that she was going back to investigate. A few mins later, the flight attendant in charge called and said that there was a smell coming from the oven area in the aft galley, but that it wasn't very strong. The captain instructed me to go into the cabin to investigate further. I suggested that we should immediately divert. The captain again instructed me to go into the cabin and check out the situation. I made it clear that I did not think that was appropriate. However, I did comply with the captain's directive. I then went to the aft galley, where I detected the odor of something burning. I called the captain and told him that we needed to divert and that I was returning to the cockpit. Upon returning to the cockpit, I resumed operation of the aircraft controls. The captain had already declared an emergency and requested descent and diversion to tulsa. During descent, the flight attendants called the captain on the interphone. The captain then terminated the emergency and requested ATC clearance to atlanta. I did not know the substance of the communication with the flight attendants and told the captain I wanted to continue to tulsa. He was then receiving ATC clearance to continue to atlanta. I complied with the clearance. During the subsequent climb to altitude, the captain informed me that the flight attendants had idented and isolated the cause of the odor. We contacted and coordinated with dispatch. The rest of the flight was uneventful.
Original NASA ASRS Text
Title: AN ACR FO IS NOT PLEASED WITH HIS CAPT'S HANDLING OF THE RPT BY A FLT ATTENDANT OF 'SMELLING SOMETHING' OUT OF THE ORDINARY IN THE OVEN AREA OF THE GALLEY. AN EMER IS DECLARED AND THEN CANCELED WITH THE FLT GOING ON TO THE DEST.
Narrative: WHEN WE WERE ABOUT 80 MI SW OF TULSA, AT FL370, THE CAPT RECEIVED AN INTERPHONE CALL FROM THE FLT ATTENDANT IN CHARGE. SHE INFORMED HIM THAT THE FLT ATTENDANTS IN THE BACK RPTED, 'SMELLING SOMETHING' AND SAID THAT SHE WAS GOING BACK TO INVESTIGATE. A FEW MINS LATER, THE FLT ATTENDANT IN CHARGE CALLED AND SAID THAT THERE WAS A SMELL COMING FROM THE OVEN AREA IN THE AFT GALLEY, BUT THAT IT WASN'T VERY STRONG. THE CAPT INSTRUCTED ME TO GO INTO THE CABIN TO INVESTIGATE FURTHER. I SUGGESTED THAT WE SHOULD IMMEDIATELY DIVERT. THE CAPT AGAIN INSTRUCTED ME TO GO INTO THE CABIN AND CHK OUT THE SIT. I MADE IT CLR THAT I DID NOT THINK THAT WAS APPROPRIATE. HOWEVER, I DID COMPLY WITH THE CAPT'S DIRECTIVE. I THEN WENT TO THE AFT GALLEY, WHERE I DETECTED THE ODOR OF SOMETHING BURNING. I CALLED THE CAPT AND TOLD HIM THAT WE NEEDED TO DIVERT AND THAT I WAS RETURNING TO THE COCKPIT. UPON RETURNING TO THE COCKPIT, I RESUMED OP OF THE ACFT CTLS. THE CAPT HAD ALREADY DECLARED AN EMER AND REQUESTED DSCNT AND DIVERSION TO TULSA. DURING DSCNT, THE FLT ATTENDANTS CALLED THE CAPT ON THE INTERPHONE. THE CAPT THEN TERMINATED THE EMER AND REQUESTED ATC CLRNC TO ATLANTA. I DID NOT KNOW THE SUBSTANCE OF THE COM WITH THE FLT ATTENDANTS AND TOLD THE CAPT I WANTED TO CONTINUE TO TULSA. HE WAS THEN RECEIVING ATC CLRNC TO CONTINUE TO ATLANTA. I COMPLIED WITH THE CLRNC. DURING THE SUBSEQUENT CLB TO ALT, THE CAPT INFORMED ME THAT THE FLT ATTENDANTS HAD IDENTED AND ISOLATED THE CAUSE OF THE ODOR. WE CONTACTED AND COORDINATED WITH DISPATCH. THE REST OF THE FLT WAS UNEVENTFUL.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.