Narrative:

I am writing to complain about our new reserve system. I must say that 10 days off a month is not enough to recover and to operate safely from the abuse we receive on reserve. I was called early in the morning (I know I could check another box for on my day off) and found it very hard to get back to sleep for hours. We were never notified that our airplane was over 3 hours late, so we showed up on time. We fly until early in the morning and then have to switch our schedule around again in a couple of days to waking up in the wee hours of the morning. Our trip went from either rushing 20 min turns while changing airplanes to sitting for 5 hours at a time. We also had crew illegalities to get minimum time at the layover. I was dead tired to catch up 3 legs after a few hours of sleep just to be notified 2 legs before my trip finished to contact crew scheduling when I finished. I was making small mistakes on set-up while even trying to concentrate extra hard. Then I got assigned field standby for XA00. I woke up the next morning and got ready and then checked my schedule. I was assigned hours earlier a trip that left after XD00. No one contacted me, but I called them and tried to get more desperately needed sleep. I am exhausted and just have to try to catch up this wkend before 6 more days of abuse. Change the system!

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Original NASA ASRS Text

Title: A RESERVE FO CITES SMALL MISTAKES BEING MADE AS A RESULT OF BEING TIRED DUE TO A PERCEIVED ABUSIVE OF RESERVE PLT SCHEDULING SYS.

Narrative: I AM WRITING TO COMPLAIN ABOUT OUR NEW RESERVE SYS. I MUST SAY THAT 10 DAYS OFF A MONTH IS NOT ENOUGH TO RECOVER AND TO OPERATE SAFELY FROM THE ABUSE WE RECEIVE ON RESERVE. I WAS CALLED EARLY IN THE MORNING (I KNOW I COULD CHK ANOTHER BOX FOR ON MY DAY OFF) AND FOUND IT VERY HARD TO GET BACK TO SLEEP FOR HRS. WE WERE NEVER NOTIFIED THAT OUR AIRPLANE WAS OVER 3 HRS LATE, SO WE SHOWED UP ON TIME. WE FLY UNTIL EARLY IN THE MORNING AND THEN HAVE TO SWITCH OUR SCHEDULE AROUND AGAIN IN A COUPLE OF DAYS TO WAKING UP IN THE WEE HRS OF THE MORNING. OUR TRIP WENT FROM EITHER RUSHING 20 MIN TURNS WHILE CHANGING AIRPLANES TO SITTING FOR 5 HRS AT A TIME. WE ALSO HAD CREW ILLEGALITIES TO GET MINIMUM TIME AT THE LAYOVER. I WAS DEAD TIRED TO CATCH UP 3 LEGS AFTER A FEW HRS OF SLEEP JUST TO BE NOTIFIED 2 LEGS BEFORE MY TRIP FINISHED TO CONTACT CREW SCHEDULING WHEN I FINISHED. I WAS MAKING SMALL MISTAKES ON SET-UP WHILE EVEN TRYING TO CONCENTRATE EXTRA HARD. THEN I GOT ASSIGNED FIELD STANDBY FOR XA00. I WOKE UP THE NEXT MORNING AND GOT READY AND THEN CHKED MY SCHEDULE. I WAS ASSIGNED HRS EARLIER A TRIP THAT LEFT AFTER XD00. NO ONE CONTACTED ME, BUT I CALLED THEM AND TRIED TO GET MORE DESPERATELY NEEDED SLEEP. I AM EXHAUSTED AND JUST HAVE TO TRY TO CATCH UP THIS WKEND BEFORE 6 MORE DAYS OF ABUSE. CHANGE THE SYS!

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.