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A B737 flight crew temporarily lose communication with ZAB ARTCC while being distraction by the security procedure needed for using the lavatory.
| Attributes | |
| ACN | 606153 |
| Time | |
| Date | 200401 |
| Day | Tue |
| Local Time Of Day | 0601 To 1200 |
| Place | |
| Locale Reference | atc facility : zab.artcc |
| State Reference | NM |
| Altitude | msl single value : 41000 |
| Environment | |
| Flight Conditions | VMC |
| Light | Daylight |
| Aircraft 1 | |
| Controlling Facilities | artcc : zab.artcc |
| Operator | common carrier : air carrier |
| Make Model Name | B737-700 |
| Operating Under FAR Part | Part 121 |
| Flight Phase | cruise : level |
| Route In Use | enroute : direct |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight crew : first officer |
| Experience | flight time last 90 days : 200 |
| ASRS Report | 606153 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight crew : captain oversight : pic |
| Events | |
| Anomaly | other anomaly other |
| Independent Detector | other controllera |
| Resolutory Action | none taken : detected after the fact |
| Consequence | faa : reviewed incident with flight crew |
| Supplementary | |
| Problem Areas | Environmental Factor Flight Crew Human Performance ATC Human Performance |
| Primary Problem | Flight Crew Human Performance |
Narrative:
In cruise nearing phx, I went to use the lavatory. By the time I returned and got plugged back in, abq was rudely asking us to listen up for radio calls as we apparently had missed 5 calls. 2 issues: 1) first is the amount of distraction it creates to leave the cockpit. I feel that this is what caused the captain to miss the calls. 2) second issue is the rudeness of the ZAB controller, who maybe wasn't as professional as he could have been. As far as securing the cockpit, maybe removable netting between the windbreak and the galley would do the trick.
Original NASA ASRS Text
Title: A B737 FLT CREW TEMPORARILY LOSE COM WITH ZAB ARTCC WHILE BEING DISTR BY THE SECURITY PROC NEEDED FOR USING THE LAVATORY.
Narrative: IN CRUISE NEARING PHX, I WENT TO USE THE LAVATORY. BY THE TIME I RETURNED AND GOT PLUGGED BACK IN, ABQ WAS RUDELY ASKING US TO LISTEN UP FOR RADIO CALLS AS WE APPARENTLY HAD MISSED 5 CALLS. 2 ISSUES: 1) FIRST IS THE AMOUNT OF DISTR IT CREATES TO LEAVE THE COCKPIT. I FEEL THAT THIS IS WHAT CAUSED THE CAPT TO MISS THE CALLS. 2) SECOND ISSUE IS THE RUDENESS OF THE ZAB CTLR, WHO MAYBE WASN'T AS PROFESSIONAL AS HE COULD HAVE BEEN. AS FAR AS SECURING THE COCKPIT, MAYBE REMOVABLE NETTING BTWN THE WINDBREAK AND THE GALLEY WOULD DO THE TRICK.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.