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B777-200 crew returned to the gate after a passenger urgently needed to go to the lavatory, just before takeoff.
| Attributes | |
| ACN | 609142 |
| Time | |
| Date | 200312 |
| Day | Fri |
| Local Time Of Day | 1801 To 2400 |
| Place | |
| Locale Reference | airport : bos.airport |
| State Reference | MA |
| Altitude | agl single value : 0 |
| Environment | |
| Light | Night |
| Aircraft 1 | |
| Controlling Facilities | tower : bos.tower tower : mye.tower |
| Operator | common carrier : air carrier |
| Make Model Name | B777-200 |
| Operating Under FAR Part | Part 121 |
| Flight Phase | ground : position and hold ground : holding |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight attendant : on duty |
| Experience | flight attendant time airline total : 38 flight attendant time total : 38 |
| ASRS Report | 609142 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight attendant : on duty |
| Events | |
| Anomaly | cabin event : passenger misconduct non adherence : far non adherence : company policies non adherence : published procedure |
| Independent Detector | other flight crewb |
| Resolutory Action | other |
| Consequence | other |
| Supplementary | |
| Problem Areas | Flight Crew Human Performance Cabin Crew Human Performance Passenger Human Performance |
| Primary Problem | Passenger Human Performance |
Narrative:
After the captain said, 'flight attendants, prepare for takeoff,' a young man seated in xa got up and walked rapidly to the lavatory near door 3L. I immediately made a PA, telling him to situation down, but he went into the lavatory. I notified the captain who held the aircraft on the runway (we had not begun our takeoff roll). Flight attendant #2 knocked on the lavatory door, but the man refused to come out. After flight attendant #2 and I advised the captain, he opted to return to the gate. The passenger left the lavatory after about 2 mins. We were met by company security and massachusetts state police. They took the man off the airplane and he was subsequently arrested. The lavatory and his seat area were searched by maintenance and the bomb sniffing dog. The passenger's bags were removed and we departed approximately 1 hour late.
Original NASA ASRS Text
Title: B777-200 CREW RETURNED TO THE GATE AFTER A PAX URGENTLY NEEDED TO GO TO THE LAVATORY, JUST BEFORE TKOF.
Narrative: AFTER THE CAPT SAID, 'FLT ATTENDANTS, PREPARE FOR TKOF,' A YOUNG MAN SEATED IN XA GOT UP AND WALKED RAPIDLY TO THE LAVATORY NEAR DOOR 3L. I IMMEDIATELY MADE A PA, TELLING HIM TO SIT DOWN, BUT HE WENT INTO THE LAVATORY. I NOTIFIED THE CAPT WHO HELD THE ACFT ON THE RWY (WE HAD NOT BEGUN OUR TKOF ROLL). FLT ATTENDANT #2 KNOCKED ON THE LAVATORY DOOR, BUT THE MAN REFUSED TO COME OUT. AFTER FLT ATTENDANT #2 AND I ADVISED THE CAPT, HE OPTED TO RETURN TO THE GATE. THE PAX LEFT THE LAVATORY AFTER ABOUT 2 MINS. WE WERE MET BY COMPANY SECURITY AND MASSACHUSETTS STATE POLICE. THEY TOOK THE MAN OFF THE AIRPLANE AND HE WAS SUBSEQUENTLY ARRESTED. THE LAVATORY AND HIS SEAT AREA WERE SEARCHED BY MAINT AND THE BOMB SNIFFING DOG. THE PAX'S BAGS WERE REMOVED AND WE DEPARTED APPROX 1 HR LATE.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.