Cvg controller expressed frustration regarding ARTS handoff software limitations.

Attributes
ACN	613332
Time
Date	200404
Day	Mon
Local Time Of Day	1201 To 1800
Place
Locale Reference	atc facility : cvg.tracon
State Reference	KY
Environment
Light	Daylight
Aircraft 1
Controlling Facilities	tracon : lbb.tracon
Person 1
Affiliation	government : faa
Function	controller : approach
Qualification	controller : radar
Experience	controller radar : 10 flight time total : 10
ASRS Report	613332
Events
Anomaly	other anomaly other
Independent Detector	atc equipment other atc equipment : arts software other controllera
Resolutory Action	none taken : anomaly accepted
Supplementary
Problem Areas	FAA Navigational Facility ATC Human Performance
Primary Problem	FAA
Situations
ATC Facility	computer equipment : cvg.tracon procedure or policy : cvg.tracon

Narrative:

This problem is a daily occurrence. Aircraft are routinely handed off to the wrong sector by automation. This problem is considered a 'normal procedure' when working south departure radar and a satellite arrival is attempting to enter the airspace from the center. The person working the south departure radar must redirect the handoff to the appropriate sector. During busy periods, this extra duty is unnecessary. To fix the problem, I believe we need a 'patch' in the ARTS to direct the satellite arrs to the appropriate sector.

Original NASA ASRS Text

Title: CVG CTLR EXPRESSED FRUSTRATION REGARDING ARTS HDOF SOFTWARE LIMITATIONS.

Narrative: THIS PROB IS A DAILY OCCURRENCE. ACFT ARE ROUTINELY HANDED OFF TO THE WRONG SECTOR BY AUTOMATION. THIS PROB IS CONSIDERED A 'NORMAL PROC' WHEN WORKING S DEP RADAR AND A SATELLITE ARRIVAL IS ATTEMPTING TO ENTER THE AIRSPACE FROM THE CTR. THE PERSON WORKING THE S DEP RADAR MUST REDIRECT THE HDOF TO THE APPROPRIATE SECTOR. DURING BUSY PERIODS, THIS EXTRA DUTY IS UNNECESSARY. TO FIX THE PROB, I BELIEVE WE NEED A 'PATCH' IN THE ARTS TO DIRECT THE SATELLITE ARRS TO THE APPROPRIATE SECTOR.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.