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B737 flight crew report regarding concerns about low blood sugar during trip since no crew meals were provided for a trascon night flight out of phx.
| Attributes | |
| ACN | 622281 |
| Time | |
| Date | 200306 |
| Day | Fri |
| Local Time Of Day | 1801 To 2400 |
| Place | |
| Locale Reference | airport : phx.airport |
| State Reference | AZ |
| Altitude | agl single value : 0 |
| Aircraft 1 | |
| Operator | common carrier : air carrier |
| Make Model Name | B737 Undifferentiated or Other Model |
| Operating Under FAR Part | Part 121 |
| Flight Phase | ground : parked |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight crew : captain oversight : pic |
| Experience | flight time last 90 days : 240 flight time total : 22000 flight time type : 1200 |
| ASRS Report | 622281 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight crew : first officer |
| Events | |
| Anomaly | other anomaly other |
| Independent Detector | other flight crewa other flight crewb |
| Resolutory Action | none taken : unable |
| Consequence | other |
| Supplementary | |
| Problem Areas | Company |
| Primary Problem | Company |
Narrative:
Flight ewr-phx, XA50-XD20. 10 hours in hotel, return on red eye flight phx-ewr (X055-XX30). No crew meals provided, all food concessions in terminal closed. Crew requested crew nourishment due to possible low blood sugar concerns, in the cruise and descent portions of flight. (Transcon flight, middle of night, greater possibility of crew errors considered a threat in this environment, due to hunger and distraction.) gate agent and operations agent refused to order us food, claimed at the direction of higher ups in the flight department. Crew located food from the inbound flight in the galley, believed it was safe to eat, so continued on flight to ewr. (Later found out, en route, sandwich meat was spoiled by the phx heat, unable to eat. Crew probably would have received food poisoning.) this flight should not operate in the future without proper nourishment for the crews. I consider this a safety of flight and common sense issue, and will not put myself or my crew in this situation again.
Original NASA ASRS Text
Title: B737 FLT CREW RPT REGARDING CONCERNS ABOUT LOW BLOOD SUGAR DURING TRIP SINCE NO CREW MEALS WERE PROVIDED FOR A TRASCON NIGHT FLT OUT OF PHX.
Narrative: FLT EWR-PHX, XA50-XD20. 10 HRS IN HOTEL, RETURN ON RED EYE FLT PHX-EWR (X055-XX30). NO CREW MEALS PROVIDED, ALL FOOD CONCESSIONS IN TERMINAL CLOSED. CREW REQUESTED CREW NOURISHMENT DUE TO POSSIBLE LOW BLOOD SUGAR CONCERNS, IN THE CRUISE AND DSCNT PORTIONS OF FLT. (TRANSCON FLT, MIDDLE OF NIGHT, GREATER POSSIBILITY OF CREW ERRORS CONSIDERED A THREAT IN THIS ENVIRONMENT, DUE TO HUNGER AND DISTR.) GATE AGENT AND OPS AGENT REFUSED TO ORDER US FOOD, CLAIMED AT THE DIRECTION OF HIGHER UPS IN THE FLT DEPT. CREW LOCATED FOOD FROM THE INBOUND FLT IN THE GALLEY, BELIEVED IT WAS SAFE TO EAT, SO CONTINUED ON FLT TO EWR. (LATER FOUND OUT, ENRTE, SANDWICH MEAT WAS SPOILED BY THE PHX HEAT, UNABLE TO EAT. CREW PROBABLY WOULD HAVE RECEIVED FOOD POISONING.) THIS FLT SHOULD NOT OPERATE IN THE FUTURE WITHOUT PROPER NOURISHMENT FOR THE CREWS. I CONSIDER THIS A SAFETY OF FLT AND COMMON SENSE ISSUE, AND WILL NOT PUT MYSELF OR MY CREW IN THIS SIT AGAIN.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.