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A B757 flight attendant reported that a passenger left his seat in order to notify the flight attendant of another passenger behaving strangely, resulting in a return to land at sju, pr.
| Attributes | |
| ACN | 624176 |
| Time | |
| Date | 200406 |
| Day | Sat |
| Local Time Of Day | 1201 To 1800 |
| Place | |
| Locale Reference | airport : sju.airport |
| State Reference | PR |
| Environment | |
| Flight Conditions | VMC |
| Light | Daylight |
| Aircraft 1 | |
| Controlling Facilities | tracon : sju.tracon |
| Operator | common carrier : air carrier |
| Make Model Name | B757 Undifferentiated or Other Model |
| Operating Under FAR Part | Part 121 |
| Flight Phase | climbout : intermediate altitude |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight attendant : on duty |
| Qualification | flight attendant : currently qualified flight attendant aircraft qualified on : 5 |
| Experience | flight attendant time airline total : 18 flight attendant time total : 18 flight attendant time type : 70 |
| ASRS Report | 624176 |
| Person 2 | |
| Affiliation | other |
| Function | observation : passenger other personnel other |
| Events | |
| Anomaly | cabin event : passenger misconduct |
| Independent Detector | other other : 2 |
| Resolutory Action | flight crew : diverted to alternate |
| Consequence | Other |
| Supplementary | |
| Problem Areas | Passenger Human Performance Cabin Crew Human Performance |
| Primary Problem | Passenger Human Performance |
Narrative:
During takeoff (we were still climbing), a male passenger came to the back where I was seated. He was very upset. He was seated next to another male passenger who apparently was behaving strangely, body jerks, talking to himself, and taking his clothes off. I went to check on this passenger and saw that he had taken his shirt off and was lying down on the row with his bare feet all the way up the sidewall. I touched his shoulder, told him he had to situation up, and put his shirt on. He didn't respond, so I lifted him up to a sitting position and I could tell he was very 'out of it.' his eyes were almost slits. He was jerky, his legs were shaking and his knees were knocking. His behavior appeared to be that of someone on some kind of drugs or medication. I asked if he had taken any medication and he slowly gestured to his back and began to go through his wallet. He was unable to communicate with us and he was frightening the passenger seated next to him. The crew decided to return to sju and have him removed. I tried 3 times to communicate with him (in english and spanish). He was sweaty, smelly and pale. We sat a male passenger next to him to keep an eye on him until landing.
Original NASA ASRS Text
Title: A B757 FLT ATTENDANT RPTED THAT A PAX LEFT HIS SEAT IN ORDER TO NOTIFY THE FLT ATTENDANT OF ANOTHER PAX BEHAVING STRANGELY, RESULTING IN A RETURN TO LAND AT SJU, PR.
Narrative: DURING TKOF (WE WERE STILL CLBING), A MALE PAX CAME TO THE BACK WHERE I WAS SEATED. HE WAS VERY UPSET. HE WAS SEATED NEXT TO ANOTHER MALE PAX WHO APPARENTLY WAS BEHAVING STRANGELY, BODY JERKS, TALKING TO HIMSELF, AND TAKING HIS CLOTHES OFF. I WENT TO CHK ON THIS PAX AND SAW THAT HE HAD TAKEN HIS SHIRT OFF AND WAS LYING DOWN ON THE ROW WITH HIS BARE FEET ALL THE WAY UP THE SIDEWALL. I TOUCHED HIS SHOULDER, TOLD HIM HE HAD TO SIT UP, AND PUT HIS SHIRT ON. HE DIDN'T RESPOND, SO I LIFTED HIM UP TO A SITTING POS AND I COULD TELL HE WAS VERY 'OUT OF IT.' HIS EYES WERE ALMOST SLITS. HE WAS JERKY, HIS LEGS WERE SHAKING AND HIS KNEES WERE KNOCKING. HIS BEHAVIOR APPEARED TO BE THAT OF SOMEONE ON SOME KIND OF DRUGS OR MEDICATION. I ASKED IF HE HAD TAKEN ANY MEDICATION AND HE SLOWLY GESTURED TO HIS BACK AND BEGAN TO GO THROUGH HIS WALLET. HE WAS UNABLE TO COMMUNICATE WITH US AND HE WAS FRIGHTENING THE PAX SEATED NEXT TO HIM. THE CREW DECIDED TO RETURN TO SJU AND HAVE HIM REMOVED. I TRIED 3 TIMES TO COMMUNICATE WITH HIM (IN ENGLISH AND SPANISH). HE WAS SWEATY, SMELLY AND PALE. WE SAT A MALE PAX NEXT TO HIM TO KEEP AN EYE ON HIM UNTIL LNDG.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.