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|
Attributes | |
ACN | 625571 |
Time | |
Date | 200407 |
Day | Thu |
Place | |
Locale Reference | atc facility : zzz.artcc |
State Reference | US |
Environment | |
Light | Daylight |
Aircraft 1 | |
Controlling Facilities | artcc : zzz.artcc |
Operator | common carrier : air carrier |
Make Model Name | B757 Undifferentiated or Other Model |
Operating Under FAR Part | Part 121 |
Flight Phase | cruise : level |
Flight Plan | IFR |
Person 1 | |
Affiliation | company : air carrier |
Function | flight attendant : on duty oversight : flight attendant in charge |
Qualification | flight attendant : currently qualified flight attendant aircraft qualified on : 7 |
Experience | flight attendant time airline total : 12 flight attendant time total : 12 flight attendant time type : 50 |
ASRS Report | 625571 |
Person 2 | |
Affiliation | company : air carrier |
Function | flight attendant : on duty |
Events | |
Anomaly | cabin event : passenger misconduct cabin event : passenger contraband non adherence : company policies non adherence : far non adherence : published procedure |
Independent Detector | other other : 1 |
Resolutory Action | other |
Consequence | Other |
Supplementary | |
Problem Areas | Passenger Human Performance |
Primary Problem | Passenger Human Performance |
Narrative:
Flight attendant #2 called me on the interphone to let me know 2 passenger were consuming their own liquor. #2 flight attendant told them to stop, they did not. #2 flight attendant took the bottle away from them. Passenger opened a second duty-free bottle and ordered another can of coke. When passenger refused to give identify, I called the captain. #2 flight attendant took away the second bottle. I again called the captain to have security meet the flight. The passenger said if they weren't making a ruckus they figured everything was ok, even though #2 flight attendant told them they couldn't drink their own liquor.
Original NASA ASRS Text
Title: A B757 FLT ATTENDANT IN CHARGE RPTED THAT 2 PAX, TWICE, DISOBEYED THE FARS BY CONSUMING THEIR OWN LIQUOR, WHICH RESULTED IN THE FLT BEING MET BY POLICE IN TNCC.
Narrative: FLT ATTENDANT #2 CALLED ME ON THE INTERPHONE TO LET ME KNOW 2 PAX WERE CONSUMING THEIR OWN LIQUOR. #2 FLT ATTENDANT TOLD THEM TO STOP, THEY DID NOT. #2 FLT ATTENDANT TOOK THE BOTTLE AWAY FROM THEM. PAX OPENED A SECOND DUTY-FREE BOTTLE AND ORDERED ANOTHER CAN OF COKE. WHEN PAX REFUSED TO GIVE IDENT, I CALLED THE CAPT. #2 FLT ATTENDANT TOOK AWAY THE SECOND BOTTLE. I AGAIN CALLED THE CAPT TO HAVE SECURITY MEET THE FLT. THE PAX SAID IF THEY WEREN'T MAKING A RUCKUS THEY FIGURED EVERYTHING WAS OK, EVEN THOUGH #2 FLT ATTENDANT TOLD THEM THEY COULDN'T DRINK THEIR OWN LIQUOR.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.