Narrative:

After taxi and block in at gate, a sbgr company employee idented himself at the cockpit door and asked to come into the cockpit. I do not recall his name but did see a company identify. He stated that sbgr ground controllers had contacted him and requested that he contact us. Evidentially, the flight crews taxi into gate using the wrong lead-in lines into the gate. If company used the wrong lead-in lines, another aircraft could not taxi out from the X gate areas. We were puzzled about what he was talking about and waited until he left to discuss it further. Later, we reviewed the taxi line markings on the 10-9 pages. Widebody transport aircraft are to follow the large solid taxi line and not either of the dashed taxi lines. The page also states that when the solid line is used, no aircraft can taxi on the dashed lines due to reduced wingtip clearance.

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Original NASA ASRS Text

Title: A B757 FLT CREW IS INFORMED BY A COMPANY EMPLOYEE THAT THE GND CTLR WANTED THE FLT CREW TO KNOW THAT COMPANY PLTS TAXI IN FOLLOWING THE WRONG LINES.

Narrative: AFTER TAXI AND BLOCK IN AT GATE, A SBGR COMPANY EMPLOYEE IDENTED HIMSELF AT THE COCKPIT DOOR AND ASKED TO COME INTO THE COCKPIT. I DO NOT RECALL HIS NAME BUT DID SEE A COMPANY IDENT. HE STATED THAT SBGR GND CTLRS HAD CONTACTED HIM AND REQUESTED THAT HE CONTACT US. EVIDENTIALLY, THE FLT CREWS TAXI INTO GATE USING THE WRONG LEAD-IN LINES INTO THE GATE. IF COMPANY USED THE WRONG LEAD-IN LINES, ANOTHER ACFT COULD NOT TAXI OUT FROM THE X GATE AREAS. WE WERE PUZZLED ABOUT WHAT HE WAS TALKING ABOUT AND WAITED UNTIL HE LEFT TO DISCUSS IT FURTHER. LATER, WE REVIEWED THE TAXI LINE MARKINGS ON THE 10-9 PAGES. WDB ACFT ARE TO FOLLOW THE LARGE SOLID TAXI LINE AND NOT EITHER OF THE DASHED TAXI LINES. THE PAGE ALSO STATES THAT WHEN THE SOLID LINE IS USED, NO ACFT CAN TAXI ON THE DASHED LINES DUE TO REDUCED WINGTIP CLRNC.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.