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A B757-200 captain reports lack of maintenance, open logbook items not worked, and a chronic center tank fuel valve not closing.
| Attributes | |
| ACN | 637718 |
| Time | |
| Date | 200411 |
| Day | Fri |
| Local Time Of Day | 1201 To 1800 |
| Place | |
| Locale Reference | airport : zzzz.airport |
| State Reference | FO |
| Altitude | agl single value : 0 |
| Environment | |
| Light | Daylight |
| Aircraft 1 | |
| Operator | common carrier : air carrier |
| Make Model Name | B757-200 |
| Operating Under FAR Part | Part 121 |
| Flight Phase | ground : preflight ground : maintenance |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight crew : captain oversight : pic |
| Qualification | pilot : atp |
| Experience | flight time last 90 days : 100 flight time total : 19000 flight time type : 2000 |
| ASRS Report | 637718 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight crew : first officer |
| Events | |
| Anomaly | maintenance problem : improper documentation maintenance problem : improper maintenance non adherence : published procedure non adherence : far |
| Independent Detector | other flight crewa other flight crewb |
| Resolutory Action | none taken : anomaly accepted |
| Consequence | Other |
| Factors | |
| Maintenance | contributing factor : schedule pressure performance deficiency : fault isolation performance deficiency : non compliance with legal requirements performance deficiency : repair |
| Supplementary | |
| Problem Areas | Company Flight Crew Human Performance Maintenance Human Performance |
| Primary Problem | Maintenance Human Performance |
| Situations | |
| Publication | General Procs Manual |
Narrative:
As I picked up the aircraft at ZZZZ, there were 3 previous write-ups in the aircraft logbook plus a fueling problem. Maintenance was present, but nothing had been done so far. The station manager said the write-ups were minor and needed to be addressed. 2 were very minor dealing with broken window shades, but the third had to do with a possible short in the passenger entertainment system of a passenger seat. I asked contract maintenance to solve the problem and alerted maintenance controller of the write-ups. The mechanics cleared the possible short but the 2 remaining write-ups were left open which I did not understand could be left open. Also, the fueler couldn't close the center tank fuel valve at the refueling panel. He also indicated that all the fuel valves were open when he opened the refueling panel. It appears that the center fuel tank valve had a history of malfunctioning, but as of that day nothing had been done. My concern is that I, as a captain, have been recently written up for delaying flts. I'm feeling more and more pressure to disregard security and maintenance in respect to schedule completions and being on time. In my opinion, not a good course to pursue, and certainly a recipe for major problems.
Original NASA ASRS Text
Title: A B757-200 CAPT RPTS LACK OF MAINT, OPEN LOGBOOK ITEMS NOT WORKED, AND A CHRONIC CTR TANK FUEL VALVE NOT CLOSING.
Narrative: AS I PICKED UP THE ACFT AT ZZZZ, THERE WERE 3 PREVIOUS WRITE-UPS IN THE ACFT LOGBOOK PLUS A FUELING PROB. MAINT WAS PRESENT, BUT NOTHING HAD BEEN DONE SO FAR. THE STATION MGR SAID THE WRITE-UPS WERE MINOR AND NEEDED TO BE ADDRESSED. 2 WERE VERY MINOR DEALING WITH BROKEN WINDOW SHADES, BUT THE THIRD HAD TO DO WITH A POSSIBLE SHORT IN THE PAX ENTERTAINMENT SYS OF A PAX SEAT. I ASKED CONTRACT MAINT TO SOLVE THE PROB AND ALERTED MAINT CTLR OF THE WRITE-UPS. THE MECHS CLRED THE POSSIBLE SHORT BUT THE 2 REMAINING WRITE-UPS WERE LEFT OPEN WHICH I DID NOT UNDERSTAND COULD BE LEFT OPEN. ALSO, THE FUELER COULDN'T CLOSE THE CTR TANK FUEL VALVE AT THE REFUELING PANEL. HE ALSO INDICATED THAT ALL THE FUEL VALVES WERE OPEN WHEN HE OPENED THE REFUELING PANEL. IT APPEARS THAT THE CTR FUEL TANK VALVE HAD A HISTORY OF MALFUNCTIONING, BUT AS OF THAT DAY NOTHING HAD BEEN DONE. MY CONCERN IS THAT I, AS A CAPT, HAVE BEEN RECENTLY WRITTEN UP FOR DELAYING FLTS. I'M FEELING MORE AND MORE PRESSURE TO DISREGARD SECURITY AND MAINT IN RESPECT TO SCHEDULE COMPLETIONS AND BEING ON TIME. IN MY OPINION, NOT A GOOD COURSE TO PURSUE, AND CERTAINLY A RECIPE FOR MAJOR PROBS.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.