37000 Feet | Browse and search NASA's Aviation Safety Reporting System |
|
Attributes | |
ACN | 648591 |
Time | |
Date | 200502 |
Local Time Of Day | 0601 To 1200 |
Place | |
Locale Reference | airport : zzz.airport |
State Reference | US |
Aircraft 1 | |
Operator | common carrier : air carrier |
Make Model Name | B747-200 |
Operating Under FAR Part | Part 121 |
Flight Phase | ground : parked ground : maintenance |
Person 1 | |
Affiliation | company : air carrier |
Function | maintenance : technician |
Qualification | technician : powerplant technician : airframe |
Experience | maintenance lead technician : 10 maintenance technician : 20 |
ASRS Report | 648591 |
Person 2 | |
Affiliation | company : air carrier |
Function | maintenance : technician |
Events | |
Anomaly | aircraft equipment problem : critical non adherence : published procedure |
Independent Detector | other other : 3 |
Consequence | other other |
Factors | |
Maintenance | contributing factor : work cards contributing factor : manuals contributing factor : engineering procedure performance deficiency : installation performance deficiency : testing |
Supplementary | |
Problem Areas | FAA Maintenance Human Performance Aircraft Chart Or Publication |
Primary Problem | Chart Or Publication |
Situations | |
Publication | Maint Manual |
Narrative:
The job was; GS antenna had to be replaced. On a B747 aircraft; it's mounted to the aft left nose landing gear door. Prior to aircraft arrival; maintenance control informed me they sent the whole door with the antenna installed on it and told me it was ok to replace the door; and that gear swing was not needed. All I had printed was the antenna replacement; so under the assumption that the information I got from maintenance control was correct; we decided to remove the door from the airplane to facilitate the antenna replacement and reinstall the same door. Without disturbing any adjustments on either the rods or door hinges; removed door from hinge pins. As this was taking place; the FAA arrived and questioned the gear swing cause of the door replacement after door was removed; and the maintenance manual was read. Found that it did not address same door removal and installation. It did go into details about trimming and rigging the new door to fit. Not applicable in this case. Same door and no rigging disturbed. FAA left the area but said they would come back to get an answer about the gear swing. At this point; myself and maintenance control decided to contact boeing. Boeing asked for a written request of the events involved in this dilemma and did provide us with a one time waiver to as long as no rigging and none of the hinges were removed; it was ok to install without the gear swing; so per boeing's approval we did move on and finished the job. No maintenance cancellation or delay. As for prevention of this from happening again; we'll have the maintenance manual on hand prior to starting the job and regardless of who says what; the maintenance manual rules.
Original NASA ASRS Text
Title: A B747-200 GS ANTENNA WAS REPLACED ON THE AFT L NOSE LNDG GEAR DOOR. DOOR WAS REMOVED FOR ANTENNA REPLACEMENT. MAINT MANUAL DID NOT ADDRESS SAME DOOR REINSTALLATION GEAR SWING REQUIREMENT.
Narrative: THE JOB WAS; GS ANTENNA HAD TO BE REPLACED. ON A B747 ACFT; IT'S MOUNTED TO THE AFT L NOSE LNDG GEAR DOOR. PRIOR TO ACFT ARR; MAINT CTL INFORMED ME THEY SENT THE WHOLE DOOR WITH THE ANTENNA INSTALLED ON IT AND TOLD ME IT WAS OK TO REPLACE THE DOOR; AND THAT GEAR SWING WAS NOT NEEDED. ALL I HAD PRINTED WAS THE ANTENNA REPLACEMENT; SO UNDER THE ASSUMPTION THAT THE INFO I GOT FROM MAINT CTL WAS CORRECT; WE DECIDED TO REMOVE THE DOOR FROM THE AIRPLANE TO FACILITATE THE ANTENNA REPLACEMENT AND REINSTALL THE SAME DOOR. WITHOUT DISTURBING ANY ADJUSTMENTS ON EITHER THE RODS OR DOOR HINGES; REMOVED DOOR FROM HINGE PINS. AS THIS WAS TAKING PLACE; THE FAA ARRIVED AND QUESTIONED THE GEAR SWING CAUSE OF THE DOOR REPLACEMENT AFTER DOOR WAS REMOVED; AND THE MAINT MANUAL WAS READ. FOUND THAT IT DID NOT ADDRESS SAME DOOR REMOVAL AND INSTALLATION. IT DID GO INTO DETAILS ABOUT TRIMMING AND RIGGING THE NEW DOOR TO FIT. NOT APPLICABLE IN THIS CASE. SAME DOOR AND NO RIGGING DISTURBED. FAA LEFT THE AREA BUT SAID THEY WOULD COME BACK TO GET AN ANSWER ABOUT THE GEAR SWING. AT THIS POINT; MYSELF AND MAINT CTL DECIDED TO CONTACT BOEING. BOEING ASKED FOR A WRITTEN REQUEST OF THE EVENTS INVOLVED IN THIS DILEMMA AND DID PROVIDE US WITH A ONE TIME WAIVER TO AS LONG AS NO RIGGING AND NONE OF THE HINGES WERE REMOVED; IT WAS OK TO INSTALL WITHOUT THE GEAR SWING; SO PER BOEING'S APPROVAL WE DID MOVE ON AND FINISHED THE JOB. NO MAINT CANCELLATION OR DELAY. AS FOR PREVENTION OF THIS FROM HAPPENING AGAIN; WE'LL HAVE THE MAINT MANUAL ON HAND PRIOR TO STARTING THE JOB AND REGARDLESS OF WHO SAYS WHAT; THE MAINT MANUAL RULES.
Data retrieved from NASA's ASRS site as of January 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.