37000 Feet | Browse and search NASA's Aviation Safety Reporting System |
|
Attributes | |
ACN | 655996 |
Time | |
Date | 200505 |
Place | |
Locale Reference | navaid : pdt.vortac |
State Reference | OR |
Altitude | msl single value : 36000 |
Aircraft 1 | |
Controlling Facilities | artcc : zse.artcc |
Operator | common carrier : air carrier |
Make Model Name | B737-500 |
Operating Under FAR Part | Part 121 |
Navigation In Use | other vortac |
Flight Phase | cruise : level |
Flight Plan | IFR |
Person 1 | |
Affiliation | company : air carrier |
Function | flight crew : first officer |
Experience | flight time last 90 days : 200 flight time total : 9000 flight time type : 5000 |
ASRS Report | 655996 |
Person 2 | |
Affiliation | company : air carrier |
Function | flight crew : captain oversight : pic |
Events | |
Anomaly | cabin event : passenger illness cabin event : passenger misconduct |
Independent Detector | other other : 3 |
Resolutory Action | other |
Supplementary | |
Problem Areas | Passenger Human Performance Cabin Crew Human Performance |
Primary Problem | Passenger Human Performance |
Narrative:
During cruise; 'aft service' door warning light came on for about 5 seconds; then went out. About 10 seconds later; the flight attendant called to say there was a situation in which a passenger had tried to open aft service door. She called for help; and several other passenger helped restrain the passenger in question. Handcuffs were used as well as duct tape on the legs. A doctor checked the restrained passenger at this time. The flight attendant and the doctor believed the passenger may be hypoglycemic. Juice was offered; passenger seemed to regain composure. No further problems encountered. Dispatch was notified of a level 2 threat initially and then advised that the situation was under control and that we wanted law enforcement as well as medical personnel to meet the flight. The rest of the flight was normal. Passenger was restrained to the floor for landing.
Original NASA ASRS Text
Title: A PAX ACTING ERRATICALLY WAS SUBSEQUENTLY RESTRAINED AND TREATED BY A PHYSICIAN ON BOARD.
Narrative: DURING CRUISE; 'AFT SVC' DOOR WARNING LIGHT CAME ON FOR ABOUT 5 SECONDS; THEN WENT OUT. ABOUT 10 SECONDS LATER; THE FLT ATTENDANT CALLED TO SAY THERE WAS A SITUATION IN WHICH A PAX HAD TRIED TO OPEN AFT SVC DOOR. SHE CALLED FOR HELP; AND SEVERAL OTHER PAX HELPED RESTRAIN THE PAX IN QUESTION. HANDCUFFS WERE USED AS WELL AS DUCT TAPE ON THE LEGS. A DOCTOR CHKED THE RESTRAINED PAX AT THIS TIME. THE FLT ATTENDANT AND THE DOCTOR BELIEVED THE PAX MAY BE HYPOGLYCEMIC. JUICE WAS OFFERED; PAX SEEMED TO REGAIN COMPOSURE. NO FURTHER PROBS ENCOUNTERED. DISPATCH WAS NOTIFIED OF A LEVEL 2 THREAT INITIALLY AND THEN ADVISED THAT THE SITUATION WAS UNDER CTL AND THAT WE WANTED LAW ENFORCEMENT AS WELL AS MEDICAL PERSONNEL TO MEET THE FLT. THE REST OF THE FLT WAS NORMAL. PAX WAS RESTRAINED TO THE FLOOR FOR LNDG.
Data retrieved from NASA's ASRS site as of January 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.