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ZTL controller expressed concern with increasing instances of controller-encouraged; in-flight IFR flight plan filing.
| Attributes | |
| ACN | 660592 |
| Time | |
| Date | 200506 |
| Local Time Of Day | 1201 To 1800 |
| Place | |
| Locale Reference | atc facility : ztl.artcc |
| State Reference | GA |
| Environment | |
| Light | Daylight |
| Person 1 | |
| Affiliation | government : faa |
| Function | controller : radar |
| Qualification | controller : radar |
| Experience | controller radar : 2 flight time total : 10 |
| ASRS Report | 660592 |
| Events | |
| Anomaly | other anomaly other |
| Independent Detector | other controllera |
| Resolutory Action | none taken : unable |
| Supplementary | |
| Problem Areas | ATC Human Performance Flight Crew Human Performance |
| Primary Problem | ATC Human Performance |
| Situations | |
| ATC Facility | procedure or policy : ztl.artcc |
Narrative:
We're having a developing problem with cpr jets departing VFR and requesting clrncs in the air. Many pilots have been urged to use this method by numerous controllers. In addition; many of these pilots are filing flight plans to busy airline hubs without filing a proper routing. I had one pop off yesterday that had filed direct mia. This just increases a controller's workload and if the pilot is to get a clearance; you have to rush to issue the routing. I had another one pop off; direct to a foreign destination; direct. I told him unable clearance as he climbed right through clt's arrival gate. I had yet another pop off direct bos -- direct. There was a ground delay. Unable clearance for 1+ hours. Pilots don't understand the workload this practice puts on controllers and then want to ask '20 questions' when you are unable to issue a clearance. If we don't have time to issue the clearance; we don't have time for '20 questions.' this practice should be discouraged and controllers should stop encouraging it.
Original NASA ASRS Text
Title: ZTL CTLR EXPRESSED CONCERN WITH INCREASING INSTANCES OF CTLR-ENCOURAGED; INFLT IFR FLT PLAN FILING.
Narrative: WE'RE HAVING A DEVELOPING PROB WITH CPR JETS DEPARTING VFR AND REQUESTING CLRNCS IN THE AIR. MANY PLTS HAVE BEEN URGED TO USE THIS METHOD BY NUMEROUS CTLRS. IN ADDITION; MANY OF THESE PLTS ARE FILING FLT PLANS TO BUSY AIRLINE HUBS WITHOUT FILING A PROPER ROUTING. I HAD ONE POP OFF YESTERDAY THAT HAD FILED DIRECT MIA. THIS JUST INCREASES A CTLR'S WORKLOAD AND IF THE PLT IS TO GET A CLRNC; YOU HAVE TO RUSH TO ISSUE THE ROUTING. I HAD ANOTHER ONE POP OFF; DIRECT TO A FOREIGN DEST; DIRECT. I TOLD HIM UNABLE CLRNC AS HE CLBED RIGHT THROUGH CLT'S ARR GATE. I HAD YET ANOTHER POP OFF DIRECT BOS -- DIRECT. THERE WAS A GND DELAY. UNABLE CLRNC FOR 1+ HRS. PLTS DON'T UNDERSTAND THE WORKLOAD THIS PRACTICE PUTS ON CTLRS AND THEN WANT TO ASK '20 QUESTIONS' WHEN YOU ARE UNABLE TO ISSUE A CLRNC. IF WE DON'T HAVE TIME TO ISSUE THE CLRNC; WE DON'T HAVE TIME FOR '20 QUESTIONS.' THIS PRACTICE SHOULD BE DISCOURAGED AND CTLRS SHOULD STOP ENCOURAGING IT.
Data retrieved from NASA's ASRS site as of January 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.