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A B737 and MD80 technician reports the new maintenance program installed was rushed into service. The maintenance computer omits the daily check procedures.
| Attributes | |
| ACN | 666123 |
| Time | |
| Date | 200506 |
| Place | |
| Locale Reference | airport : zzz.airport |
| State Reference | US |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | maintenance : lead technician |
| Qualification | technician : powerplant technician : airframe |
| Experience | maintenance lead technician : 4 maintenance technician : 30 |
| ASRS Report | 666123 |
| Events | |
| Anomaly | maintenance problem : improper documentation non adherence : published procedure non adherence : far |
| Independent Detector | other other : 1 |
| Resolutory Action | none taken : detected after the fact |
| Consequence | other |
| Factors | |
| Maintenance | contributing factor : manuals contributing factor : work cards performance deficiency : non compliance with legal requirements |
| Supplementary | |
| Problem Areas | Maintenance Human Performance Chart Or Publication Company Environmental Factor |
| Primary Problem | Chart Or Publication |
Narrative:
Air carrier has gone to a new maintenance program. The gpm calls out for an airworthiness release audit task card but the computer program that prints task and task cards does not support the daily check -- only service checks and 'a' and high checks; which print the complete package. The only way to get a daily task card is to print only the card. The complete change to the maintenance program was a rush-rush job with no basic input from the field. When the new check task card came out; no one was around to answer questions and no one seems to care.
Original NASA ASRS Text
Title: A B737 AND MD80 TECHNICIAN RPTS THE NEW MAINT PROGRAM INSTALLED WAS RUSHED INTO SVC. THE MAINT COMPUTER OMITS THE DAILY CHK PROCS.
Narrative: ACR HAS GONE TO A NEW MAINT PROGRAM. THE GPM CALLS OUT FOR AN AIRWORTHINESS RELEASE AUDIT TASK CARD BUT THE COMPUTER PROGRAM THAT PRINTS TASK AND TASK CARDS DOES NOT SUPPORT THE DAILY CHK -- ONLY SVC CHKS AND 'A' AND HIGH CHKS; WHICH PRINT THE COMPLETE PACKAGE. THE ONLY WAY TO GET A DAILY TASK CARD IS TO PRINT ONLY THE CARD. THE COMPLETE CHANGE TO THE MAINT PROGRAM WAS A RUSH-RUSH JOB WITH NO BASIC INPUT FROM THE FIELD. WHEN THE NEW CHK TASK CARD CAME OUT; NO ONE WAS AROUND TO ANSWER QUESTIONS AND NO ONE SEEMS TO CARE.
Data retrieved from NASA's ASRS site as of January 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.