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An A320 in cruise at FL360 had the captain's windshield outer pane fail. Descended to FL200; accomplished checklist and continued to destination.
| Attributes | |
| ACN | 668534 |
| Time | |
| Date | 200508 |
| Place | |
| Locale Reference | airport : zzz.airport |
| State Reference | US |
| Altitude | msl single value : 36000 |
| Aircraft 1 | |
| Controlling Facilities | artcc : zzz.artcc |
| Operator | common carrier : air carrier |
| Make Model Name | A320 |
| Operating Under FAR Part | Part 121 |
| Flight Phase | cruise : level |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight crew : first officer |
| Experience | flight time last 90 days : 80 flight time total : 10000 flight time type : 3500 |
| ASRS Report | 668534 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight crew : captain oversight : pic |
| Experience | flight time last 90 days : 250 flight time total : 18000 flight time type : 1500 |
| ASRS Report | 668534 |
| Events | |
| Anomaly | aircraft equipment problem : critical |
| Independent Detector | other flight crewa other flight crewb |
| Resolutory Action | controller : issued new clearance flight crew : took precautionary avoidance action flight crew : overcame equipment problem |
| Consequence | other |
| Supplementary | |
| Problem Areas | Aircraft |
| Primary Problem | Aircraft |
Narrative:
In cruise FL360; heard a loud pop and saw captain forward windscreen crazed and cracked. Started immediate descent with ATC clearance to FL200. Deployed cockpit oxygen masks; put on shoulder harness and lowered seats. Consulted flight manual and followed cracked windscreen procedure. Notified dispatch and maintenance controller. After consulting with them; felt it was safe to continue to destination at FL200. Kept passenger seated and briefed flight attendant about the situation and probable normal landing. ATC was helpful with lower airspeed and routing to destination. Flight concluded normally at destination.
Original NASA ASRS Text
Title: AN A320 IN CRUISE AT FL360 HAD THE CAPT'S WINDSHIELD OUTER PANE FAIL. DSNDED TO FL200; ACCOMPLISHED CHKLIST AND CONTINUED TO DEST.
Narrative: IN CRUISE FL360; HEARD A LOUD POP AND SAW CAPT FORWARD WINDSCREEN CRAZED AND CRACKED. STARTED IMMEDIATE DSCNT WITH ATC CLRNC TO FL200. DEPLOYED COCKPIT OXYGEN MASKS; PUT ON SHOULDER HARNESS AND LOWERED SEATS. CONSULTED FLT MANUAL AND FOLLOWED CRACKED WINDSCREEN PROC. NOTIFIED DISPATCH AND MAINT CTLR. AFTER CONSULTING WITH THEM; FELT IT WAS SAFE TO CONTINUE TO DEST AT FL200. KEPT PAX SEATED AND BRIEFED FLT ATTENDANT ABOUT THE SIT AND PROBABLE NORMAL LNDG. ATC WAS HELPFUL WITH LOWER AIRSPD AND ROUTING TO DEST. FLT CONCLUDED NORMALLY AT DEST.
Data retrieved from NASA's ASRS site as of January 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.