Narrative:

Passenger must have boarded intoxicated; but under control or drugs were taken along with alcohol ingested in-flight. Passenger became severely intoxicated and irrational. He was uncooperative to flight attendant; first officer; and captain instructions. He became confrontational and verbally abusive. An unreasonable amount of alcohol was not delivered to cause this action. The crew performed their duties as trained and everything would have resulted as expected if it were not for the ineffective performance of the restraining tape issued by the company. We might as well have used toilet paper. Flex cuffs were then used on ankles and wrists and then passenger was controlled until arrival and local authorities took over.

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Original NASA ASRS Text

Title: OVERINDULGING PAX ON INTL FLT WAS RESTRAINED AFTER BECOMING ABUSIVE WITH FLT CREW AND FLT ATTENDANTS. COMPANY PROVIDED RESTRAINING 'TAPE' PROVES INADEQUATE AND FLEX CUFFS REQUIRED FOR EFFECTIVE RESTRAINT.

Narrative: PAX MUST HAVE BOARDED INTOXICATED; BUT UNDER CONTROL OR DRUGS WERE TAKEN ALONG WITH ALCOHOL INGESTED INFLT. PAX BECAME SEVERELY INTOXICATED AND IRRATIONAL. HE WAS UNCOOPERATIVE TO FLT ATTENDANT; FO; AND CAPT INSTRUCTIONS. HE BECAME CONFRONTATIONAL AND VERBALLY ABUSIVE. AN UNREASONABLE AMOUNT OF ALCOHOL WAS NOT DELIVERED TO CAUSE THIS ACTION. THE CREW PERFORMED THEIR DUTIES AS TRAINED AND EVERYTHING WOULD HAVE RESULTED AS EXPECTED IF IT WERE NOT FOR THE INEFFECTIVE PERFORMANCE OF THE RESTRAINING TAPE ISSUED BY THE COMPANY. WE MIGHT AS WELL HAVE USED TOILET PAPER. FLEX CUFFS WERE THEN USED ON ANKLES AND WRISTS AND THEN PAX WAS CONTROLLED UNTIL ARR AND LOCAL AUTHORITIES TOOK OVER.

Data retrieved from NASA's ASRS site as of January 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.