Narrative:

En route from ZZZ1 to ZZZ2; we were flying through intermittent light to moderate turbulence. We received a call from the #1 flight attendant that the seat frame for seat xx had separated from the floor with 2 passenger in it. She said she would reseat the 2 passenger. We landed without further incident; and I wrote up the faulty seat assembly in the aircraft maintenance logbook. I requested a passenger service manager meet the flight when we arrived to apologize to the 2 passenger. The passenger service manager on duty did in fact meet the flight and talk to the passenger as well as the flight attendant. This is all the information I have regarding this incident. All of my information is based on what my 2 flight attendants described to me; as I was in the cockpit at the time of the incident.

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Original NASA ASRS Text

Title: AN ATR72 IN CRUISE AT 6000 FT IN MODERATE TO LIGHT TURB HAD A SEAT ASSEMBLY RELEASE FROM THE SEAT TRACKS. PAX MOVED TO SERVICEABLE SEAT.

Narrative: ENRTE FROM ZZZ1 TO ZZZ2; WE WERE FLYING THROUGH INTERMITTENT LIGHT TO MODERATE TURB. WE RECEIVED A CALL FROM THE #1 FLT ATTENDANT THAT THE SEAT FRAME FOR SEAT XX HAD SEPARATED FROM THE FLOOR WITH 2 PAX IN IT. SHE SAID SHE WOULD RESEAT THE 2 PAX. WE LANDED WITHOUT FURTHER INCIDENT; AND I WROTE UP THE FAULTY SEAT ASSEMBLY IN THE ACFT MAINT LOGBOOK. I REQUESTED A PAX SVC MGR MEET THE FLT WHEN WE ARRIVED TO APOLOGIZE TO THE 2 PAX. THE PAX SVC MGR ON DUTY DID IN FACT MEET THE FLT AND TALK TO THE PAX AS WELL AS THE FLT ATTENDANT. THIS IS ALL THE INFO I HAVE REGARDING THIS INCIDENT. ALL OF MY INFO IS BASED ON WHAT MY 2 FLT ATTENDANTS DESCRIBED TO ME; AS I WAS IN THE COCKPIT AT THE TIME OF THE INCIDENT.

Data retrieved from NASA's ASRS site as of January 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.