37000 Feet | Browse and search NASA's Aviation Safety Reporting System |
|
Attributes | |
ACN | 676667 |
Time | |
Date | 200510 |
Local Time Of Day | 1201 To 1800 |
Place | |
Locale Reference | navaid : vhp.vortac |
State Reference | IN |
Altitude | msl single value : 22000 |
Environment | |
Flight Conditions | VMC |
Light | Daylight |
Aircraft 1 | |
Controlling Facilities | artcc : zid.artcc tower : ind.tower tower : zzz.tower |
Operator | common carrier : air carrier |
Make Model Name | Regional Jet 200 ER&LR |
Operating Under FAR Part | Part 121 |
Flight Phase | cruise : level |
Flight Plan | IFR |
Person 1 | |
Affiliation | company : air carrier |
Function | flight crew : captain oversight : pic |
Qualification | pilot : atp |
Experience | flight time last 90 days : 180 flight time total : 17000 flight time type : 8000 |
ASRS Report | 676667 |
Person 2 | |
Affiliation | company : air carrier |
Function | flight crew : first officer |
Events | |
Anomaly | cabin event : passenger misconduct cabin event : passenger illness |
Independent Detector | other other : 3 |
Resolutory Action | flight crew : diverted to another airport flight crew : declared emergency |
Supplementary | |
Problem Areas | Cabin Crew Human Performance Passenger Human Performance |
Primary Problem | Passenger Human Performance |
Narrative:
En route we received a call from the cabin. The first officer took the call and after a short exchange; told me there was a problem with a passenger and they needed to talk to me. I called the cabin and a traveling non-revenue flight attendant for the company answered and idented herself. I recognized her from previous flts and she told me the flight attendant on duty was with a passenger in 3A who had stood up in-flight; urinated against the seat in front of him; his genitals were exposed and he had then slumped over the seat back of the seat in front of him and was very incoherent and at times; unresponsive with his eyes rolling back in his head. I asked if there were any medical personnel on board and if I should get the aircraft on the ground. Yes to both questions. There was a nurse on board; but lacked credentials. I asked the flight attendant if she felt comfortable using her and she said yes. She indicated the passenger's condition was deteriorating. At that point I told her to prepare the cabin for landing because we would divert to indianapolis. The flight attendant was to utilize the non-revenue flight attendant and nurse to assist her with the passenger. I updated the first officer and our acm (FAA inspector) on the situation and need to divert. I called ZID and advised them we had a medical problem with a passenger and requested a divert to indianapolis. He asked if we were declaring an emergency and I requested to go to 'lifeguard status.' I notified dispatch and requested emt's meet the plane. We completed the checklists and briefed the approach and passenger. We made a normal landing and taxied to the gate where paramedics met the plane. They worked on the passenger for some time before removing him on a straight back.
Original NASA ASRS Text
Title: CRJ200 DIVERTS ON ACCOUNT OF ILL AND DISRUPTIVE PAX IN NEED OF MEDICAL ATTENTION.
Narrative: ENRTE WE RECEIVED A CALL FROM THE CABIN. THE FO TOOK THE CALL AND AFTER A SHORT EXCHANGE; TOLD ME THERE WAS A PROB WITH A PAX AND THEY NEEDED TO TALK TO ME. I CALLED THE CABIN AND A TRAVELING NON-REVENUE FLT ATTENDANT FOR THE COMPANY ANSWERED AND IDENTED HERSELF. I RECOGNIZED HER FROM PREVIOUS FLTS AND SHE TOLD ME THE FLT ATTENDANT ON DUTY WAS WITH A PAX IN 3A WHO HAD STOOD UP INFLT; URINATED AGAINST THE SEAT IN FRONT OF HIM; HIS GENITALS WERE EXPOSED AND HE HAD THEN SLUMPED OVER THE SEAT BACK OF THE SEAT IN FRONT OF HIM AND WAS VERY INCOHERENT AND AT TIMES; UNRESPONSIVE WITH HIS EYES ROLLING BACK IN HIS HEAD. I ASKED IF THERE WERE ANY MEDICAL PERSONNEL ON BOARD AND IF I SHOULD GET THE ACFT ON THE GND. YES TO BOTH QUESTIONS. THERE WAS A NURSE ON BOARD; BUT LACKED CREDENTIALS. I ASKED THE FLT ATTENDANT IF SHE FELT COMFORTABLE USING HER AND SHE SAID YES. SHE INDICATED THE PAX'S CONDITION WAS DETERIORATING. AT THAT POINT I TOLD HER TO PREPARE THE CABIN FOR LNDG BECAUSE WE WOULD DIVERT TO INDIANAPOLIS. THE FLT ATTENDANT WAS TO UTILIZE THE NON-REVENUE FLT ATTENDANT AND NURSE TO ASSIST HER WITH THE PAX. I UPDATED THE FO AND OUR ACM (FAA INSPECTOR) ON THE SITUATION AND NEED TO DIVERT. I CALLED ZID AND ADVISED THEM WE HAD A MEDICAL PROB WITH A PAX AND REQUESTED A DIVERT TO INDIANAPOLIS. HE ASKED IF WE WERE DECLARING AN EMER AND I REQUESTED TO GO TO 'LIFEGUARD STATUS.' I NOTIFIED DISPATCH AND REQUESTED EMT'S MEET THE PLANE. WE COMPLETED THE CHKLISTS AND BRIEFED THE APCH AND PAX. WE MADE A NORMAL LNDG AND TAXIED TO THE GATE WHERE PARAMEDICS MET THE PLANE. THEY WORKED ON THE PAX FOR SOME TIME BEFORE REMOVING HIM ON A STRAIGHT BACK.
Data retrieved from NASA's ASRS site as of January 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.