A CL65 on approach at 10000 ft declared an emergency and diverted due to 'flaps fail' message. Landing uneventful. Crew reports this is a recurring problem.

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Attributes
ACN	685472
Time
Date	200601
Local Time Of Day	1201 To 1800
Place
Locale Reference	airport : zzz1.airport
State Reference	US
Altitude	msl single value : 10000
Environment
Flight Conditions	IMC
Weather Elements	Snow
Light	Daylight
Aircraft 1
Controlling Facilities	tracon : zzz1.tracon
Operator	common carrier : air carrier
Make Model Name	Regional Jet CL65 Undifferentiated or Other Model
Operating Under FAR Part	Part 121
Flight Phase	descent : approach
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight crew : captain oversight : pic
Qualification	pilot : atp pilot : cfi
Experience	flight time last 90 days : 210 flight time total : 5300 flight time type : 2100
ASRS Report	685472
Person 2
Affiliation	company : air carrier
Function	flight crew : first officer
Qualification	pilot : atp
Experience	flight time last 90 days : 259 flight time total : 8100 flight time type : 1414
ASRS Report	685729
Events
Anomaly	aircraft equipment problem : critical
Independent Detector	aircraft equipment other aircraft equipment : 'flap fail' message other flight crewa other flight crewb
Resolutory Action	controller : issued new clearance flight crew : declared emergency flight crew : diverted to another airport
Consequence	other other
Supplementary
Problem Areas	Aircraft Chart Or Publication Maintenance Human Performance Flight Crew Human Performance
Primary Problem	Aircraft
Situations
Publication	Airworthiness Directive

Narrative:

While commencing approach to ZZZ; the flight plan called for flaps 8; with flaps 8 selected we experienced a subsequent 'flaps fail' caution message encounter. ATC was notified. QRH was completed and flaps verified to be at 0 degrees. The company was notified and an emergency was declared as per company policy. After conversing with company; ZZZ1 was selected as an appropriate airport for diversion due to the WX at ZZZ (2600-1; blowing snow) being less than ideal for the current situation. Crash fire rescue equipment was requested to be standing by and was not necessary upon our arrival at ZZZ1. This has been a recurring event on this make and model. I understand there is an airworthiness directive pertaining to this defect. As for a remedy; that is for the professionals who make it their business to effect them.callback conversation with rptrs revealed the following information: the reporter stated the 'flaps fail' situation is a recurring problem and appears to have no positive fix. The reporter stated that landing flaps up at 180 KTS on tires certified for 170 mph can be hazardous.

Original NASA ASRS Text

Title: A CL65 ON APCH AT 10000 FT DECLARED AN EMER AND DIVERTED DUE TO 'FLAPS FAIL' MESSAGE. LNDG UNEVENTFUL. CREW RPTS THIS IS A RECURRING PROB.

Narrative: WHILE COMMENCING APCH TO ZZZ; THE FLT PLAN CALLED FOR FLAPS 8; WITH FLAPS 8 SELECTED WE EXPERIENCED A SUBSEQUENT 'FLAPS FAIL' CAUTION MESSAGE ENCOUNTER. ATC WAS NOTIFIED. QRH WAS COMPLETED AND FLAPS VERIFIED TO BE AT 0 DEGS. THE COMPANY WAS NOTIFIED AND AN EMER WAS DECLARED AS PER COMPANY POLICY. AFTER CONVERSING WITH COMPANY; ZZZ1 WAS SELECTED AS AN APPROPRIATE ARPT FOR DIVERSION DUE TO THE WX AT ZZZ (2600-1; BLOWING SNOW) BEING LESS THAN IDEAL FOR THE CURRENT SITUATION. CFR WAS REQUESTED TO BE STANDING BY AND WAS NOT NECESSARY UPON OUR ARR AT ZZZ1. THIS HAS BEEN A RECURRING EVENT ON THIS MAKE AND MODEL. I UNDERSTAND THERE IS AN AIRWORTHINESS DIRECTIVE PERTAINING TO THIS DEFECT. AS FOR A REMEDY; THAT IS FOR THE PROFESSIONALS WHO MAKE IT THEIR BUSINESS TO EFFECT THEM.CALLBACK CONVERSATION WITH RPTRS REVEALED THE FOLLOWING INFO: THE RPTR STATED THE 'FLAPS FAIL' SITUATION IS A RECURRING PROB AND APPEARS TO HAVE NO POSITIVE FIX. THE RPTR STATED THAT LNDG FLAPS UP AT 180 KTS ON TIRES CERTIFIED FOR 170 MPH CAN BE HAZARDOUS.

Data retrieved from NASA's ASRS site as of January 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.