Narrative:

Air carrier X was assigned the triss departure out of dfw. I notified air carrier X 5.1 NM north of the departure routing and asked pilot where he was going and he said he was proceeding direct to txk VOR -- this took out intermediate fixes on departure procedures. The company is aware of these problems with the new RNAV departures. After speaking with the airspace and procedures office about these continued problems; I was told the FAA has said there are about 8 to 10 of these occurrences in 20000 operations and that is an acceptable number. If air traffic had that many deviations or operational errors; it would not be safe to fly. The FAA has identified a problem and it seems they are refusing to address it.

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Original NASA ASRS Text

Title: DFW CTLR EXPRESSED CONCERN REGARDING ACFT DEV ON RNAV DEPS FROM DFW AND FAA'S RESPONSE TO HIS/HER CONCERNS.

Narrative: ACR X WAS ASSIGNED THE TRISS DEP OUT OF DFW. I NOTIFIED ACR X 5.1 NM N OF THE DEP ROUTING AND ASKED PLT WHERE HE WAS GOING AND HE SAID HE WAS PROCEEDING DIRECT TO TXK VOR -- THIS TOOK OUT INTERMEDIATE FIXES ON DEP PROCS. THE COMPANY IS AWARE OF THESE PROBLEMS WITH THE NEW RNAV DEPS. AFTER SPEAKING WITH THE AIRSPACE AND PROCS OFFICE ABOUT THESE CONTINUED PROBLEMS; I WAS TOLD THE FAA HAS SAID THERE ARE ABOUT 8 TO 10 OF THESE OCCURRENCES IN 20000 OPERATIONS AND THAT IS AN ACCEPTABLE NUMBER. IF AIR TFC HAD THAT MANY DEVS OR OPERATIONAL ERRORS; IT WOULD NOT BE SAFE TO FLY. THE FAA HAS IDENTIFIED A PROBLEM AND IT SEEMS THEY ARE REFUSING TO ADDRESS IT.

Data retrieved from NASA's ASRS site as of January 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.