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B757 flight crew is concerned with SOP for the jetbridge returning to the aircraft in regards to chocks and brakes.
| Attributes | |
| ACN | 703780 |
| Time | |
| Date | 200607 |
| Local Time Of Day | 1801 To 2400 |
| Place | |
| Locale Reference | airport : sfo.airport |
| State Reference | CA |
| Altitude | agl single value : 0 |
| Environment | |
| Flight Conditions | VMC |
| Aircraft 1 | |
| Operator | common carrier : air carrier |
| Make Model Name | B757-200 |
| Operating Under FAR Part | Part 121 |
| Flight Phase | ground : parked |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight crew : first officer |
| Experience | flight time last 90 days : 240 flight time total : 13000 flight time type : 2000 |
| ASRS Report | 703780 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight crew : captain oversight : pic |
| Events | |
| Anomaly | non adherence : published procedure non adherence : company policies |
| Independent Detector | other other : 3 |
| Resolutory Action | none taken : anomaly accepted |
| Supplementary | |
| Problem Areas | Flight Crew Human Performance Aircraft Company |
| Primary Problem | Ambiguous |
Narrative:
The gate agent had left and the doors were closed; with the push crew ready for us below while we continued our setup. The purser interrupted us with a passenger problem; the captain directed me to call sfo operations and request the gate agent return. Not long thereafter the push crew informed us the jetway was returning. We said that yes; the cust service rep was returning to take care of a passenger problem. The push driver voiced concern because the chocks were no longer installed. At this point the brakes were set (never having been released) and the tug was hooked up and stationary. The captain told the tug driver to install the chocks; because at that point there really was no way to stop the jetway. The tug driver was concerned that this was a safety/SOP issue. If the SOP is that chocks must be installed for the jetway to return; I agree. We have no guidance on chocks and jetways. The closest I could find is the caution note in the FM. It doesn't quite apply here; but does imply the parking brake is enough for the jetway.
Original NASA ASRS Text
Title: B757 FLT CREW IS CONCERNED WITH SOP FOR THE JETBRIDGE RETURNING TO THE ACFT IN REGARDS TO CHOCKS AND BRAKES.
Narrative: THE GATE AGENT HAD LEFT AND THE DOORS WERE CLOSED; WITH THE PUSH CREW READY FOR US BELOW WHILE WE CONTINUED OUR SETUP. THE PURSER INTERRUPTED US WITH A PAX PROB; THE CAPT DIRECTED ME TO CALL SFO OPS AND REQUEST THE GATE AGENT RETURN. NOT LONG THEREAFTER THE PUSH CREW INFORMED US THE JETWAY WAS RETURNING. WE SAID THAT YES; THE CUST SVC REP WAS RETURNING TO TAKE CARE OF A PAX PROB. THE PUSH DRIVER VOICED CONCERN BECAUSE THE CHOCKS WERE NO LONGER INSTALLED. AT THIS POINT THE BRAKES WERE SET (NEVER HAVING BEEN RELEASED) AND THE TUG WAS HOOKED UP AND STATIONARY. THE CAPT TOLD THE TUG DRIVER TO INSTALL THE CHOCKS; BECAUSE AT THAT POINT THERE REALLY WAS NO WAY TO STOP THE JETWAY. THE TUG DRIVER WAS CONCERNED THAT THIS WAS A SAFETY/SOP ISSUE. IF THE SOP IS THAT CHOCKS MUST BE INSTALLED FOR THE JETWAY TO RETURN; I AGREE. WE HAVE NO GUIDANCE ON CHOCKS AND JETWAYS. THE CLOSEST I COULD FIND IS THE CAUTION NOTE IN THE FM. IT DOESN'T QUITE APPLY HERE; BUT DOES IMPLY THE PARKING BRAKE IS ENOUGH FOR THE JETWAY.
Data retrieved from NASA's ASRS site as of January 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.