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A G159 was operated for 3 months without proper manuals and service information for the aircraft's rolls-royce engines.
| Attributes | |
| ACN | 723373 |
| Time | |
| Date | 200701 |
| Local Time Of Day | 1201 To 1800 |
| Place | |
| Locale Reference | airport : zzz.airport |
| State Reference | US |
| Altitude | agl single value : 0 |
| Aircraft 1 | |
| Controlling Facilities | tower : sfo.tower |
| Operator | common carrier : charter |
| Make Model Name | Gulfstream II |
| Operating Under FAR Part | Part 135 |
| Flight Phase | ground : maintenance |
| Person 1 | |
| Affiliation | company : charter |
| Function | maintenance : inspector oversight : supervisor |
| Qualification | technician : inspection authority |
| ASRS Report | 723373 |
| Person 2 | |
| Affiliation | company : charter |
| Function | other personnel other |
| Events | |
| Anomaly | maintenance problem : improper documentation non adherence : far non adherence : published procedure |
| Independent Detector | other other : 1 |
| Resolutory Action | none taken : unable |
| Consequence | other other |
| Factors | |
| Maintenance | contributing factor : work cards contributing factor : manuals performance deficiency : non compliance with legal requirements |
| Supplementary | |
| Problem Areas | Chart Or Publication Company Maintenance Human Performance |
| Primary Problem | Company |
Narrative:
It was announced that our engine pubs provider would no longer provide the manuals and service information for the aircraft's rolls-royce engines. Upper level management of the company is balking at buying the manuals directly from rolls royce due to their much higher cost. The aircraft has been operating without revision service to the required engine manuals since mid november despite repeated protests from the director of maintenance. Callback conversation with reporter revealed the following information: the engine manuals and revision service ran out in september of 06 and they operated with no current engine manual revisions. The FAA subscribed to the same service and is aware the manuals are out of time and not published. The only source for these manuals and revision services is the manufacturer; rolls-royce; but the price is 5 times what they were paying. The reporter gave upper management notice of resigning within 14 days fearing the loss of license if the FAA had a paperwork audit. At the very last day upper management purchased the manual and revision services from rolls-royce.
Original NASA ASRS Text
Title: A G159 WAS OPERATED FOR 3 MONTHS WITHOUT PROPER MANUALS AND SVC INFO FOR THE ACFT'S ROLLS-ROYCE ENGS.
Narrative: IT WAS ANNOUNCED THAT OUR ENG PUBS PROVIDER WOULD NO LONGER PROVIDE THE MANUALS AND SVC INFO FOR THE ACFT'S ROLLS-ROYCE ENGS. UPPER LEVEL MGMNT OF THE COMPANY IS BALKING AT BUYING THE MANUALS DIRECTLY FROM ROLLS ROYCE DUE TO THEIR MUCH HIGHER COST. THE ACFT HAS BEEN OPERATING WITHOUT REVISION SVC TO THE REQUIRED ENG MANUALS SINCE MID NOVEMBER DESPITE REPEATED PROTESTS FROM THE DIRECTOR OF MAINT. CALLBACK CONVERSATION WITH RPTR REVEALED THE FOLLOWING INFO: THE ENG MANUALS AND REVISION SVC RAN OUT IN SEPTEMBER OF 06 AND THEY OPERATED WITH NO CURRENT ENG MANUAL REVISIONS. THE FAA SUBSCRIBED TO THE SAME SVC AND IS AWARE THE MANUALS ARE OUT OF TIME AND NOT PUBLISHED. THE ONLY SOURCE FOR THESE MANUALS AND REVISION SVCS IS THE MANUFACTURER; ROLLS-ROYCE; BUT THE PRICE IS 5 TIMES WHAT THEY WERE PAYING. THE RPTR GAVE UPPER MGMNT NOTICE OF RESIGNING WITHIN 14 DAYS FEARING THE LOSS OF LICENSE IF THE FAA HAD A PAPERWORK AUDIT. AT THE VERY LAST DAY UPPER MGMNT PURCHASED THE MANUAL AND REVISION SVCS FROM ROLLS-ROYCE.
Data retrieved from NASA's ASRS site as of January 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.