SF350B flight crew reports aircraft deiced in ZZZ before their departure. Upon arrival in ZZZ1 they ...

Narrative:

Upon arrival in ZZZ1 we were informed that the aircraft was not properly deiced in ZZZ. Evidently our tail was not deiced before we took off from ZZZ. Both the captain and I observed the ground crew deice our respective wing then I observed the truck move around to the rear of the aircraft. One of the ground crew was standing by the leading edge of my wing and I pointed to the wing and gave the thumbs up sign; this ramp agent returned the thumbs up after pointing to my wing. After 4 to 5 minutes he walked around to the front of the aircraft. Once he was in front of the aircraft; the captain gave him the sign for starting engine 2. The ramp agent responded by pointing to the #2 engine with one wand and circling the other one above his head in the approved start signal. I looked out at my wing and responded; 'clear.' we then had a normal start. After our 1 minute the captain gave the sign to start #1. The ramp agent returned the appropriate start signal to us. The captain looked out at his wing and responded; 'clear.' we had a normal start. After the captain gave him the remove chocks signal; he removed the chocks and we proceeded with the after start checklist. Upon completing that we called for taxi and taxied out for departure. On the taxi out I called operations and gave them the out time and requested the deice numbers. Operations gave me the following: deice started at 10 mins past finished at 22 mins past; type 1; -34 degrees. I read them back and asked if the post check was complete. Operations responded with 'yeah before the engine was started.' I responded with; 'thanks our off time will be 25 mins if you don't hear back from us.' this was the last time I talked to the station. We heard nothing more from the station. Nobody reached us via commercial radio while en route. Supplemental information from acn 725170: upon getting up to ZZZ1 we got a message telling us that the aircraft tail was not deiced. The people in ZZZ apparently did not deice the tail yet the person in ZZZ gave us the sign to start.

Original NASA ASRS Text

Title: SF350B FLT CREW RPTS ACFT DEICED IN ZZZ BEFORE THEIR DEP. UPON ARR IN ZZZ1 THEY WERE NOTIFIED BY OPS THAT THEY HAD DEPARTED WITH THEIR TAIL NOT DEICED.

Narrative: UPON ARR IN ZZZ1 WE WERE INFORMED THAT THE ACFT WAS NOT PROPERLY DEICED IN ZZZ. EVIDENTLY OUR TAIL WAS NOT DEICED BEFORE WE TOOK OFF FROM ZZZ. BOTH THE CAPT AND I OBSERVED THE GND CREW DEICE OUR RESPECTIVE WING THEN I OBSERVED THE TRUCK MOVE AROUND TO THE REAR OF THE ACFT. ONE OF THE GND CREW WAS STANDING BY THE LEADING EDGE OF MY WING AND I POINTED TO THE WING AND GAVE THE THUMBS UP SIGN; THIS RAMP AGENT RETURNED THE THUMBS UP AFTER POINTING TO MY WING. AFTER 4 TO 5 MINUTES HE WALKED AROUND TO THE FRONT OF THE ACFT. ONCE HE WAS IN FRONT OF THE ACFT; THE CAPT GAVE HIM THE SIGN FOR STARTING ENG 2. THE RAMP AGENT RESPONDED BY POINTING TO THE #2 ENG WITH ONE WAND AND CIRCLING THE OTHER ONE ABOVE HIS HEAD IN THE APPROVED START SIGNAL. I LOOKED OUT AT MY WING AND RESPONDED; 'CLEAR.' WE THEN HAD A NORMAL START. AFTER OUR 1 MINUTE THE CAPT GAVE THE SIGN TO START #1. THE RAMP AGENT RETURNED THE APPROPRIATE START SIGNAL TO US. THE CAPT LOOKED OUT AT HIS WING AND RESPONDED; 'CLEAR.' WE HAD A NORMAL START. AFTER THE CAPT GAVE HIM THE REMOVE CHOCKS SIGNAL; HE REMOVED THE CHOCKS AND WE PROCEEDED WITH THE AFTER START CHKLIST. UPON COMPLETING THAT WE CALLED FOR TAXI AND TAXIED OUT FOR DEP. ON THE TAXI OUT I CALLED OPS AND GAVE THEM THE OUT TIME AND REQUESTED THE DEICE NUMBERS. OPS GAVE ME THE FOLLOWING: DEICE STARTED AT 10 MINS PAST FINISHED AT 22 MINS PAST; TYPE 1; -34 DEGS. I READ THEM BACK AND ASKED IF THE POST CHK WAS COMPLETE. OPS RESPONDED WITH 'YEAH BEFORE THE ENG WAS STARTED.' I RESPONDED WITH; 'THANKS OUR OFF TIME WILL BE 25 MINS IF YOU DON'T HEAR BACK FROM US.' THIS WAS THE LAST TIME I TALKED TO THE STATION. WE HEARD NOTHING MORE FROM THE STATION. NOBODY REACHED US VIA COMMERCIAL RADIO WHILE ENRTE. SUPPLEMENTAL INFO FROM ACN 725170: UPON GETTING UP TO ZZZ1 WE GOT A MESSAGE TELLING US THAT THE ACFT TAIL WAS NOT DEICED. THE PEOPLE IN ZZZ APPARENTLY DID NOT DEICE THE TAIL YET THE PERSON IN ZZZ GAVE US THE SIGN TO START.

Data retrieved from NASA's ASRS site as of January 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.

Attributes
ACN	725169
Time
Date	200701
Local Time Of Day	1201 To 1800
Place
Locale Reference	airport : zzz.airport
State Reference	US
Altitude	agl single value : 0
Environment
Flight Conditions	VMC
Weather Elements	Snow
Light	Daylight
Aircraft 1
Operator	common carrier : air carrier
Make Model Name	SF 340B
Operating Under FAR Part	Part 121
Flight Phase	ground : parked
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight crew : first officer
Qualification	pilot : atp
ASRS Report	725169
Person 2
Affiliation	company : air carrier
Function	flight crew : captain
Qualification	pilot : atp
ASRS Report	725170
Events
Anomaly	non adherence : published procedure non adherence : far non adherence : company policies other anomaly other
Independent Detector	other other : 4
Resolutory Action	none taken : detected after the fact
Supplementary
Problem Areas	Company
Primary Problem	Company

SF350B flight crew reports aircraft deiced in ZZZ before their departure. Upon arrival in ZZZ1 they were notified by operations that they had departed with their tail not deiced.