A B737-800 was struck and damaged by a de-ice boom during de-icing in the airport de-ice area.

Attributes
ACN	729657
Time
Date	200702
Local Time Of Day	1801 To 2400
Place
Locale Reference	airport : den.airport
State Reference	CO
Altitude	agl single value : 0
Environment
Weather Elements	Snow other
Light	Daylight
Aircraft 1
Operator	common carrier : air carrier
Make Model Name	B737-800
Operating Under FAR Part	Part 121
Flight Phase	ground : parked ground other : de-ice ground : maintenance
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight crew : first officer
ASRS Report	729657
Person 2
Affiliation	company : air carrier
Function	flight crew : captain oversight : pic
Events
Anomaly	ground encounters : vehicle ground encounters other non adherence : published procedure
Independent Detector	other flight crewa
Resolutory Action	none taken : detected after the fact
Consequence	other other
Supplementary
Problem Areas	Weather Company
Primary Problem	Company

Narrative:

Departed the gate and taxied to de-ice spot; parked and shut down both engines. They started to de-ice us with a boom truck on either side of the aircraft. We felt something hit the aircraft twice. I called the iceman and they said a truck had hit the aircraft. The captain opened up the side window and saw the truck under the left wing. We called for a fire truck as we were not sure of the amount of damage. We called our operations and asked for a tug. The boom truck after talking to our ground guy was still stuck under the left wing. The tug pulled us forward and we got free from the truck. After returning to the gate I looked at the damage; left outboard edge had been torn and pushed up. The ground crew were outstanding handling the situation. Please pass that on.

Original NASA ASRS Text

Title: A B737-800 WAS STRUCK AND DAMAGED BY A DE-ICE BOOM DURING DE-ICING IN THE ARPT DE-ICE AREA.

Narrative: DEPARTED THE GATE AND TAXIED TO DE-ICE SPOT; PARKED AND SHUT DOWN BOTH ENGS. THEY STARTED TO DE-ICE US WITH A BOOM TRUCK ON EITHER SIDE OF THE ACFT. WE FELT SOMETHING HIT THE ACFT TWICE. I CALLED THE ICEMAN AND THEY SAID A TRUCK HAD HIT THE ACFT. THE CAPT OPENED UP THE SIDE WINDOW AND SAW THE TRUCK UNDER THE L WING. WE CALLED FOR A FIRE TRUCK AS WE WERE NOT SURE OF THE AMOUNT OF DAMAGE. WE CALLED OUR OPS AND ASKED FOR A TUG. THE BOOM TRUCK AFTER TALKING TO OUR GND GUY WAS STILL STUCK UNDER THE L WING. THE TUG PULLED US FORWARD AND WE GOT FREE FROM THE TRUCK. AFTER RETURNING TO THE GATE I LOOKED AT THE DAMAGE; L OUTBOARD EDGE HAD BEEN TORN AND PUSHED UP. THE GND CREW WERE OUTSTANDING HANDLING THE SITUATION. PLEASE PASS THAT ON.

Data retrieved from NASA's ASRS site as of January 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.