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|
Attributes | |
ACN | 734634 |
Time | |
Date | 200704 |
Local Time Of Day | 1201 To 1800 |
Place | |
Locale Reference | airport : zzz.airport |
State Reference | US |
Altitude | agl single value : 0 |
Person 1 | |
Affiliation | company : air carrier |
Function | maintenance : technician |
ASRS Report | 734634 |
Person 2 | |
Affiliation | company : air carrier |
Function | oversight : airport manager |
Qualification | other other : station manager |
Events | |
Anomaly | non adherence : far non adherence : company policies |
Independent Detector | other other : 1 |
Resolutory Action | other |
Consequence | other |
Factors | |
Maintenance | contributing factor : briefing performance deficiency : non compliance with legal requirements performance deficiency : unqualified personnel |
Supplementary | |
Problem Areas | Company Maintenance Human Performance |
Primary Problem | Maintenance Human Performance |
Narrative:
My work classification is maintenance tool crib not line maintenance. Station manager asked me to service another air carrier's oxygen bottle without first going to the maintenance lead on duty. I was standing in the maintenance ready room talking to 2 people from headquarters (mr X was one of them) about the ZZZ1 tool crib. The station administration assistant was also present. The station manager; mr west; walked in with an oxygen bottle still in its box; from another air carrier (air carrier Y); and asked me to service it. I thought it strange he did not go directly to the maintenance lead; who was sitting in a chair in the ready room also. I took the bottle to our oxygen servicing room and before I svced it; I went back to the office to ask if I would be signing off the logbook for this bottle or any other paperwork. The manager from air carrier Y was there also with mr west and both said no. Contract maintenance would sign the logbook and any paperwork. In retrospect; I had a feeling I should have stopped there; but went ahead and svced the bottle per our maintenance manual and handed the bottle back to the air carrier Y manager. Shortly thereafter; mr west handed me some paperwork that goes with the bottle to sign that I had svced the bottle. I signed my name only and date. I feel that I was slightly coerced in servicing this bottle; due to some discord between maintenance and the air carrier Y manager that mr west knew about this at the time; and went directly to me.
Original NASA ASRS Text
Title: A MAINT TOOL CRIB EMPLOYEE FEELS HE WAS SLIGHTLY COERCED INTO SERVICING ANOTHER AIRLINE'S OXYGEN BOTTLE AND SIGNING FOR THE WORK.
Narrative: MY WORK CLASSIFICATION IS MAINT TOOL CRIB NOT LINE MAINT. STATION MANAGER ASKED ME TO SERVICE ANOTHER ACR'S OXYGEN BOTTLE WITHOUT FIRST GOING TO THE MAINT LEAD ON DUTY. I WAS STANDING IN THE MAINT READY ROOM TALKING TO 2 PEOPLE FROM HEADQUARTERS (MR X WAS ONE OF THEM) ABOUT THE ZZZ1 TOOL CRIB. THE STATION ADMINISTRATION ASSISTANT WAS ALSO PRESENT. THE STATION MGR; MR W; WALKED IN WITH AN OXYGEN BOTTLE STILL IN ITS BOX; FROM ANOTHER ACR (ACR Y); AND ASKED ME TO SVC IT. I THOUGHT IT STRANGE HE DID NOT GO DIRECTLY TO THE MAINT LEAD; WHO WAS SITTING IN A CHAIR IN THE READY ROOM ALSO. I TOOK THE BOTTLE TO OUR OXYGEN SVCING ROOM AND BEFORE I SVCED IT; I WENT BACK TO THE OFFICE TO ASK IF I WOULD BE SIGNING OFF THE LOGBOOK FOR THIS BOTTLE OR ANY OTHER PAPERWORK. THE MGR FROM ACR Y WAS THERE ALSO WITH MR W AND BOTH SAID NO. CONTRACT MAINT WOULD SIGN THE LOGBOOK AND ANY PAPERWORK. IN RETROSPECT; I HAD A FEELING I SHOULD HAVE STOPPED THERE; BUT WENT AHEAD AND SVCED THE BOTTLE PER OUR MAINT MANUAL AND HANDED THE BOTTLE BACK TO THE ACR Y MANAGER. SHORTLY THEREAFTER; MR W HANDED ME SOME PAPERWORK THAT GOES WITH THE BOTTLE TO SIGN THAT I HAD SVCED THE BOTTLE. I SIGNED MY NAME ONLY AND DATE. I FEEL THAT I WAS SLIGHTLY COERCED IN SVCING THIS BOTTLE; DUE TO SOME DISCORD BTWN MAINT AND THE ACR Y MGR THAT MR W KNEW ABOUT THIS AT THE TIME; AND WENT DIRECTLY TO ME.
Data retrieved from NASA's ASRS site as of January 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.