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ZOB controller described ongoing radio communication limitation requiring increased landline communication/workload.
| Attributes | |
| ACN | 742672 |
| Time | |
| Date | 200706 |
| Local Time Of Day | 0601 To 1200 |
| Place | |
| Locale Reference | atc facility : zob.artcc |
| State Reference | OH |
| Environment | |
| Flight Conditions | VMC |
| Light | Dawn Daylight |
| Aircraft 1 | |
| Controlling Facilities | artcc : zob.artcc |
| Operator | common carrier : air carrier |
| Make Model Name | SA-226 TC Metro II |
| Operating Under FAR Part | Part 135 |
| Flight Phase | cruise : level |
| Flight Plan | IFR |
| Aircraft 2 | |
| Controlling Facilities | artcc : zob.artcc |
| Operator | common carrier : air carrier |
| Make Model Name | SA-226 TC Metro II |
| Operating Under FAR Part | Part 135 |
| Flight Phase | cruise : level |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | government : faa |
| Function | controller : radar |
| Qualification | controller : radar |
| Experience | controller radar : 7 controller time certified in position1 : 7.7 |
| ASRS Report | 742672 |
| Events | |
| Anomaly | other anomaly other |
| Independent Detector | other controllera |
| Resolutory Action | none taken : anomaly accepted |
| Supplementary | |
| Problem Areas | FAA |
| Primary Problem | FAA |
| Situations | |
| ATC Facility | communication equipment : zob.artcc |
Narrative:
Aircraft X and aircraft Y en route to hic flight plan route both aircraft were unable to contact ZOB; which caused extra coordination between lan sector and ZAU and lan approach. When I reported this to my supervisor I was informed this is an on-going problem that may have been known about for up to 3 weeks. Afterwards; when I contacted lan approach I was informed by the controller on duty that their management is also aware of the problem. It is worthy to note that at the same time this was happening an aircraft Z en route to mop was able to maintain 2 way radio contact with ZOB. This situation needs to be resolved; so as to not cause extra landline coordination when sectors are typically combined and traffic can be moderate or more. I believe this situation to be unacceptable.
Original NASA ASRS Text
Title: ZOB CTLR DESCRIBED ONGOING RADIO COM LIMITATION REQUIRING INCREASED LANDLINE COM/WORKLOAD.
Narrative: ACFT X AND ACFT Y ENRTE TO HIC FLT PLAN RTE BOTH ACFT WERE UNABLE TO CONTACT ZOB; WHICH CAUSED EXTRA COORD BTWN LAN SECTOR AND ZAU AND LAN APCH. WHEN I RPTED THIS TO MY SUPVR I WAS INFORMED THIS IS AN ON-GOING PROB THAT MAY HAVE BEEN KNOWN ABOUT FOR UP TO 3 WKS. AFTERWARDS; WHEN I CONTACTED LAN APCH I WAS INFORMED BY THE CTLR ON DUTY THAT THEIR MGMNT IS ALSO AWARE OF THE PROB. IT IS WORTHY TO NOTE THAT AT THE SAME TIME THIS WAS HAPPENING AN ACFT Z ENRTE TO MOP WAS ABLE TO MAINTAIN 2 WAY RADIO CONTACT WITH ZOB. THIS SITUATION NEEDS TO BE RESOLVED; SO AS TO NOT CAUSE EXTRA LANDLINE COORD WHEN SECTORS ARE TYPICALLY COMBINED AND TFC CAN BE MODERATE OR MORE. I BELIEVE THIS SITUATION TO BE UNACCEPTABLE.
Data retrieved from NASA's ASRS site as of January 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.