Narrative:

We were handed off to sbaz center without any indication that they were having problems. After attempting to contact sbaz on every possible frequency we contacted dispatch to recruit their assistance to establish contact with sbaz center. Situational awareness and safe separation from other aircraft were maintained at all times by communicating directly with them our position; altitude; and direction of flight on airway; on the air to air frequency. Contact with dispatch was frequent during our transition through sbaz airspace.supplemental information acn 747209: all aircraft in amazonica brazil airspace lost communication with controllers on all assigned and published frequencies. Communications were never reestablished until exiting amazonica airspace. All flts continued as filed and under clear conditions exercising all possible safety measures; all exterior lights on; slop; position reports on common frequency 123.45; and TCAS monitoring. Cause unknown. Remainder of flight uneventful.

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Original NASA ASRS Text

Title: B767 FLT CREW RPTS SBAZ ATC RADIO FAILURE. ACFT TRANSITING THROUGH SBAZ AIRSPACE CONTINUED ON FILED ROUTES AND MAINTAINED OWN SEPARATION USING TCAS AND RADIO RPTS ON 123.45.

Narrative: WE WERE HANDED OFF TO SBAZ CENTER WITHOUT ANY INDICATION THAT THEY WERE HAVING PROBLEMS. AFTER ATTEMPTING TO CONTACT SBAZ ON EVERY POSSIBLE FREQUENCY WE CONTACTED DISPATCH TO RECRUIT THEIR ASSISTANCE TO ESTABLISH CONTACT WITH SBAZ CENTER. SITUATIONAL AWARENESS AND SAFE SEPARATION FROM OTHER ACFT WERE MAINTAINED AT ALL TIMES BY COMMUNICATING DIRECTLY WITH THEM OUR POSITION; ALTITUDE; AND DIRECTION OF FLT ON AIRWAY; ON THE AIR TO AIR FREQUENCY. CONTACT WITH DISPATCH WAS FREQUENT DURING OUR TRANSITION THROUGH SBAZ AIRSPACE.SUPPLEMENTAL INFO ACN 747209: ALL ACFT IN AMAZONICA BRAZIL AIRSPACE LOST COM WITH CTLRS ON ALL ASSIGNED AND PUBLISHED FREQUENCIES. COMS WERE NEVER REESTABLISHED UNTIL EXITING AMAZONICA AIRSPACE. ALL FLTS CONTINUED AS FILED AND UNDER CLR CONDITIONS EXERCISING ALL POSSIBLE SAFETY MEASURES; ALL EXTERIOR LIGHTS ON; SLOP; POSITION RPTS ON COMMON FREQ 123.45; AND TCAS MONITORING. CAUSE UNKNOWN. REMAINDER OF FLT UNEVENTFUL.

Data retrieved from NASA's ASRS site as of January 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.