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Upper deck galley cart breaks away during landing roll and breaches cockpit door.
| Attributes | |
| ACN | 758128 |
| Time | |
| Date | 200710 |
| Place | |
| Locale Reference | airport : zzzz.airport |
| State Reference | FO |
| Altitude | agl single value : 0 |
| Aircraft 1 | |
| Operator | common carrier : air carrier |
| Make Model Name | B747-400 |
| Operating Under FAR Part | Part 121 |
| Flight Phase | landing : roll |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight attendant : on duty |
| ASRS Report | 758128 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight attendant : on duty |
| ASRS Report | 758124 |
| Events | |
| Anomaly | aircraft equipment problem : critical cabin event other |
| Independent Detector | other other : 1 |
| Resolutory Action | none taken : anomaly accepted none taken : unable |
| Consequence | other |
| Supplementary | |
| Problem Areas | Cabin Crew Human Performance Aircraft |
| Primary Problem | Aircraft |
Narrative:
Upon landing I heard a noise/rattling coming from the galley area. Soon after the passenger in the rear of the upper deck started commenting on something. That something was a galley cart that had come darting out of the galley and down the main aisle. It shot past me at my jumpseat location and then crashed into and breaching the cockpit door. As soon as it was safe I got up from my jumpseat and immediately went up to the cockpit; securing the area with the secondary restraint that was installed on this aircraft. Once the brakes were set I; with the assistance of the first officer; began to clean up the mess that had been made. My coworker in the upper deck made sure that the doors were disarmed properly while I was attending to the cockpit. The captain then instructed us to stop our cleaning as he would have ground service take over the cleaning process. I do not know how this happened as to the best of my knowledge the galley was secured properly for landing.
Original NASA ASRS Text
Title: UPPER DECK GALLEY CART BREAKS AWAY DURING LANDING ROLL AND BREACHES COCKPIT DOOR.
Narrative: UPON LNDG I HEARD A NOISE/RATTLING COMING FROM THE GALLEY AREA. SOON AFTER THE PAX IN THE REAR OF THE UPPER DECK STARTED COMMENTING ON SOMETHING. THAT SOMETHING WAS A GALLEY CART THAT HAD COME DARTING OUT OF THE GALLEY AND DOWN THE MAIN AISLE. IT SHOT PAST ME AT MY JUMPSEAT LOCATION AND THEN CRASHED INTO AND BREACHING THE COCKPIT DOOR. AS SOON AS IT WAS SAFE I GOT UP FROM MY JUMPSEAT AND IMMEDIATELY WENT UP TO THE COCKPIT; SECURING THE AREA WITH THE SECONDARY RESTRAINT THAT WAS INSTALLED ON THIS ACFT. ONCE THE BRAKES WERE SET I; WITH THE ASSISTANCE OF THE FO; BEGAN TO CLEAN UP THE MESS THAT HAD BEEN MADE. MY COWORKER IN THE UPPER DECK MADE SURE THAT THE DOORS WERE DISARMED PROPERLY WHILE I WAS ATTENDING TO THE COCKPIT. THE CAPT THEN INSTRUCTED US TO STOP OUR CLEANING AS HE WOULD HAVE GND SVC TAKE OVER THE CLEANING PROCESS. I DO NOT KNOW HOW THIS HAPPENED AS TO THE BEST OF MY KNOWLEDGE THE GALLEY WAS SECURED PROPERLY FOR LNDG.
Data retrieved from NASA's ASRS site as of January 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.