Narrative:

Over the past 2 months the small tower voice system (stvs) at the cabin attendant radar position (cr); has been intermittently failing. Local maintenance has worked on the system each time and gets it up and running; which later fails sometimes within hours of being returned to service. This cycle continues on and off and these unexpected failures are becoming all too common. The continuous failures put the flying public; pilots and controllers at risk and may lead to a major accident. Solution: the communication system needs to be permanently fixed as soon as possible or a more reliable system needs to be installed at far ATCT.

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Original NASA ASRS Text

Title: FAR CTLR VOICED CONCERN REGARDING THE CONTINUED FAILURES OF THE 'SMALL TOWER VOICE SYSTEM' (STVS); REGARDLESS OF MAINT REPAIR EFFORTS.

Narrative: OVER THE PAST 2 MONTHS THE SMALL TWR VOICE SYS (STVS) AT THE CAB RADAR POS (CR); HAS BEEN INTERMITTENTLY FAILING. LCL MAINT HAS WORKED ON THE SYS EACH TIME AND GETS IT UP AND RUNNING; WHICH LATER FAILS SOMETIMES WITHIN HRS OF BEING RETURNED TO SVC. THIS CYCLE CONTINUES ON AND OFF AND THESE UNEXPECTED FAILURES ARE BECOMING ALL TOO COMMON. THE CONTINUOUS FAILURES PUT THE FLYING PUBLIC; PLTS AND CTLRS AT RISK AND MAY LEAD TO A MAJOR ACCIDENT. SOLUTION: THE COM SYS NEEDS TO BE PERMANENTLY FIXED ASAP OR A MORE RELIABLE SYS NEEDS TO BE INSTALLED AT FAR ATCT.

Data retrieved from NASA's ASRS site as of January 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.