Narrative:

When taxiing in to park at gate; it was raining hard; we had 3 guide men; one on the nose and 2 wing walkers. Everything seemed normal. The guide man kept telling us to come forward. I was making my arrival PA when the captain said -- 'something is going on' -- then he said; 'shut 'em down! Shut 'em down! I think that we just hit something.' so I complied and shut both engines down. Neither one of us felt anything; nor could we see anything that might have been in our way. After a few moments we got confirmation from operations that we had hit the jetbridge. After that; the maintenance and operations folks took over. Once we were able to get off the plane; I went and looked at the damage. Sure enough; we had hit the jetbridge with the pylon of the left engine. Looking at the nosewheel of the aircraft; we were still about 1 ft short of the correct parking spot for the B757. While we were taxiing in; we both noticed that the first officer for the outbound flight was going down the jetbridge stairs (presumably to preflight the aircraft for the outbound trip). He was the one who saw the whole thing and he was the one who kept trying to get the ground men to tell us to stop -- but they never did. The captain saw this first officer outside of his window frantically telling us to stop and it was because of this first officer that captain said 'shut 'em down!' if I had to venture a guess; things would have been much worse had the first officer not been there as we would have pushed further ahead crushing the engine cowling and causing the engine to potentially come apart! I have no idea why the jetbridge was where it was; or if it was moving while we were moving. Since the location for the jetbridge at this gate is the 2L door; it is well out of our view. Supplemental information from acn 774192: while parking at gate (with 3 guide men); we were being given the come forward signal by the guide man. We were planning to deplane through the 2L door at this gate and the jetbridge appeared to be back out of the way and not a factor. We were still being marshalled with the forward signal; when I saw the outbound first officer (who was out on the ramp); come up in front of the aircraft waving his arms and giving me a signal to cut the engines. Apparently; the aircraft and jetbridge made contact; with physical damage to the pylon above the left engine. From our position in the cockpit; I could not see the engines or jetbridge back behind us; and I don't know if the jetbridge was moving or not. I do know that if it wasn't for the outbound first officer; I wouldn't have known to stop as we were still being given the come forward signal. Supplemental information from acn 775046: this narrative is a recollection of aircraft X's left engine hitting the jetbridge as an observer who was on the ramp at the time. I always try to meet inbound aircraft that are late on the ramp so I can do my walkaround and maybe get the operation back on schedule. I headed down the jetbridge to meet the aircraft. I waited under the jetbridge since it was raining pretty hard. The agent remained on the jetbridge to meet the flight. I didn't notice the location of the jetbridge or if it was parked in the red box. I remember there being at least 1 wing walker; there might have been 2. I don't remember the jetbridge moving at all during this incident. As the guide man marshalled the aircraft into the gate; my attention was on the guide man; the aircraft; and the jetbridge. As the aircraft left engine approached the jetbridge and I realized it was too close; I gave the stop signal to the guide man numerous times. Actually; so many times that my left wrist is black and blue. To no avail; the aircraft didn't stop and the bottom of the jetbridge began to peel back the left engine pylon fairing. The guide man was still giving the move forward signal. He must have been looking at the nosewheel of the aircraft and the B757 stop line painted on the ground. I guess he never saw me waving my arms. As the aircraft continued forward and impede the fairing and suck the spotlight from the bottom of the jetbridge I had to do something. I moved to the left forward side of the aircraft and gave the captain the stop signal and the stop engines signal. The aircraft stopped and the engines fell silent with the jetbridge atop the left engine. In talking with the captain afterward; he said he didn't realize anything was wrong until I gave him the stop and shutdown signals. After the aircraft shut down; I looked at the damage and there was no fire and no fuel or other fluids leaking from the engine so I summoned aircraft maintenance.

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Original NASA ASRS Text

Title: FLT CREW REPORTS CONTACT WITH JETBRIDGE DURING PARKING IN HEAVY RAIN. FLT CREW ON THE RAMP GIVES THE STOP SIGNAL; WHICH GOES UNHEEDED UNTIL HE MOVES INTO THE CAPTAIN'S FIELD OF VIEW.

Narrative: WHEN TAXIING IN TO PARK AT GATE; IT WAS RAINING HARD; WE HAD 3 GUIDE MEN; ONE ON THE NOSE AND 2 WING WALKERS. EVERYTHING SEEMED NORMAL. THE GUIDE MAN KEPT TELLING US TO COME FORWARD. I WAS MAKING MY ARR PA WHEN THE CAPT SAID -- 'SOMETHING IS GOING ON' -- THEN HE SAID; 'SHUT 'EM DOWN! SHUT 'EM DOWN! I THINK THAT WE JUST HIT SOMETHING.' SO I COMPLIED AND SHUT BOTH ENGS DOWN. NEITHER ONE OF US FELT ANYTHING; NOR COULD WE SEE ANYTHING THAT MIGHT HAVE BEEN IN OUR WAY. AFTER A FEW MOMENTS WE GOT CONFIRMATION FROM OPS THAT WE HAD HIT THE JETBRIDGE. AFTER THAT; THE MAINT AND OPS FOLKS TOOK OVER. ONCE WE WERE ABLE TO GET OFF THE PLANE; I WENT AND LOOKED AT THE DAMAGE. SURE ENOUGH; WE HAD HIT THE JETBRIDGE WITH THE PYLON OF THE L ENG. LOOKING AT THE NOSEWHEEL OF THE ACFT; WE WERE STILL ABOUT 1 FT SHORT OF THE CORRECT PARKING SPOT FOR THE B757. WHILE WE WERE TAXIING IN; WE BOTH NOTICED THAT THE FO FOR THE OUTBOUND FLT WAS GOING DOWN THE JETBRIDGE STAIRS (PRESUMABLY TO PREFLT THE ACFT FOR THE OUTBOUND TRIP). HE WAS THE ONE WHO SAW THE WHOLE THING AND HE WAS THE ONE WHO KEPT TRYING TO GET THE GND MEN TO TELL US TO STOP -- BUT THEY NEVER DID. THE CAPT SAW THIS FO OUTSIDE OF HIS WINDOW FRANTICALLY TELLING US TO STOP AND IT WAS BECAUSE OF THIS FO THAT CAPT SAID 'SHUT 'EM DOWN!' IF I HAD TO VENTURE A GUESS; THINGS WOULD HAVE BEEN MUCH WORSE HAD THE FO NOT BEEN THERE AS WE WOULD HAVE PUSHED FURTHER AHEAD CRUSHING THE ENG COWLING AND CAUSING THE ENG TO POTENTIALLY COME APART! I HAVE NO IDEA WHY THE JETBRIDGE WAS WHERE IT WAS; OR IF IT WAS MOVING WHILE WE WERE MOVING. SINCE THE LOCATION FOR THE JETBRIDGE AT THIS GATE IS THE 2L DOOR; IT IS WELL OUT OF OUR VIEW. SUPPLEMENTAL INFO FROM ACN 774192: WHILE PARKING AT GATE (WITH 3 GUIDE MEN); WE WERE BEING GIVEN THE COME FORWARD SIGNAL BY THE GUIDE MAN. WE WERE PLANNING TO DEPLANE THROUGH THE 2L DOOR AT THIS GATE AND THE JETBRIDGE APPEARED TO BE BACK OUT OF THE WAY AND NOT A FACTOR. WE WERE STILL BEING MARSHALLED WITH THE FORWARD SIGNAL; WHEN I SAW THE OUTBOUND FO (WHO WAS OUT ON THE RAMP); COME UP IN FRONT OF THE ACFT WAVING HIS ARMS AND GIVING ME A SIGNAL TO CUT THE ENGS. APPARENTLY; THE ACFT AND JETBRIDGE MADE CONTACT; WITH PHYSICAL DAMAGE TO THE PYLON ABOVE THE L ENG. FROM OUR POS IN THE COCKPIT; I COULD NOT SEE THE ENGS OR JETBRIDGE BACK BEHIND US; AND I DON'T KNOW IF THE JETBRIDGE WAS MOVING OR NOT. I DO KNOW THAT IF IT WASN'T FOR THE OUTBOUND FO; I WOULDN'T HAVE KNOWN TO STOP AS WE WERE STILL BEING GIVEN THE COME FORWARD SIGNAL. SUPPLEMENTAL INFO FROM ACN 775046: THIS NARRATIVE IS A RECOLLECTION OF ACFT X'S L ENG HITTING THE JETBRIDGE AS AN OBSERVER WHO WAS ON THE RAMP AT THE TIME. I ALWAYS TRY TO MEET INBOUND ACFT THAT ARE LATE ON THE RAMP SO I CAN DO MY WALKAROUND AND MAYBE GET THE OP BACK ON SCHEDULE. I HEADED DOWN THE JETBRIDGE TO MEET THE ACFT. I WAITED UNDER THE JETBRIDGE SINCE IT WAS RAINING PRETTY HARD. THE AGENT REMAINED ON THE JETBRIDGE TO MEET THE FLT. I DIDN'T NOTICE THE LOCATION OF THE JETBRIDGE OR IF IT WAS PARKED IN THE RED BOX. I REMEMBER THERE BEING AT LEAST 1 WING WALKER; THERE MIGHT HAVE BEEN 2. I DON'T REMEMBER THE JETBRIDGE MOVING AT ALL DURING THIS INCIDENT. AS THE GUIDE MAN MARSHALLED THE ACFT INTO THE GATE; MY ATTN WAS ON THE GUIDE MAN; THE ACFT; AND THE JETBRIDGE. AS THE ACFT L ENG APCHED THE JETBRIDGE AND I REALIZED IT WAS TOO CLOSE; I GAVE THE STOP SIGNAL TO THE GUIDE MAN NUMEROUS TIMES. ACTUALLY; SO MANY TIMES THAT MY L WRIST IS BLACK AND BLUE. TO NO AVAIL; THE ACFT DIDN'T STOP AND THE BOTTOM OF THE JETBRIDGE BEGAN TO PEEL BACK THE L ENG PYLON FAIRING. THE GUIDE MAN WAS STILL GIVING THE MOVE FORWARD SIGNAL. HE MUST HAVE BEEN LOOKING AT THE NOSEWHEEL OF THE ACFT AND THE B757 STOP LINE PAINTED ON THE GND. I GUESS HE NEVER SAW ME WAVING MY ARMS. AS THE ACFT CONTINUED FORWARD AND IMPEDE THE FAIRING AND SUCK THE SPOTLIGHT FROM THE BOTTOM OF THE JETBRIDGE I HAD TO DO SOMETHING. I MOVED TO THE L FORWARD SIDE OF THE ACFT AND GAVE THE CAPT THE STOP SIGNAL AND THE STOP ENGS SIGNAL. THE ACFT STOPPED AND THE ENGS FELL SILENT WITH THE JETBRIDGE ATOP THE L ENG. IN TALKING WITH THE CAPT AFTERWARD; HE SAID HE DIDN'T REALIZE ANYTHING WAS WRONG UNTIL I GAVE HIM THE STOP AND SHUTDOWN SIGNALS. AFTER THE ACFT SHUT DOWN; I LOOKED AT THE DAMAGE AND THERE WAS NO FIRE AND NO FUEL OR OTHER FLUIDS LEAKING FROM THE ENG SO I SUMMONED ACFT MAINT.

Data retrieved from NASA's ASRS site as of May 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.