B757-200 flight crew reports catering attempting to open 1R door which was armed; but did not deploy...

Attributes
ACN	779036
Time
Date	200803
Local Time Of Day	0001 To 0600
Place
Locale Reference	airport : zzz.airport
State Reference	US
Altitude	agl single value : 0
Aircraft 1
Operator	common carrier : air carrier
Make Model Name	B757-200
Operating Under FAR Part	Part 121
Flight Phase	ground : parked
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight crew : first officer
Experience	flight time last 90 days : 50 flight time total : 10000 flight time type : 2000
ASRS Report	779036
Person 2
Affiliation	company : air carrier
Function	flight crew : captain oversight : pic
Experience	flight time last 90 days : 200 flight time total : 17000 flight time type : 7000
ASRS Report	778465
Events
Anomaly	non adherence : company policies
Independent Detector	other flight crewa
Resolutory Action	none taken : detected after the fact
Consequence	other
Supplementary
Problem Areas	Cabin Crew Human Performance Aircraft
Primary Problem	Cabin Crew Human Performance

Narrative:

Upon arrival at aircraft to begin preflight duties; caterers were busy inside and outside of door 1R. Electrical power was turned on. Our flight attendants and captain were not present at aircraft at this time. The caterer working inside at door 1R said they were having trouble opening it because it was jamming against the frame. I looked and noticed the slide pack cover was coming off. They had attempted to open it originally from outside but got it open about only 1 ft. Upon further inspection; I noticed the girt bar was engaged at the bottom right side of door. The armed light was not illuminated; but the lever was in the armed position. In addition; I discovered the door at 1L was also armed. I told both caterers to stay away from the door both inside and outside. Maintenance was notified via ACARS and station operations. Fortunately no slide deployment/injuries occurred. Unfortunately; we were delayed for 6 hours due to the need to dispatch maintenance personnel with parts.

Original NASA ASRS Text

Title: B757-200 FLT CREW REPORTS CATERING ATTEMPTING TO OPEN 1R DOOR WHICH WAS ARMED; BUT DID NOT DEPLOY THE SLIDE.

Narrative: UPON ARR AT ACFT TO BEGIN PREFLT DUTIES; CATERERS WERE BUSY INSIDE AND OUTSIDE OF DOOR 1R. ELECTRICAL PWR WAS TURNED ON. OUR FLT ATTENDANTS AND CAPT WERE NOT PRESENT AT ACFT AT THIS TIME. THE CATERER WORKING INSIDE AT DOOR 1R SAID THEY WERE HAVING TROUBLE OPENING IT BECAUSE IT WAS JAMMING AGAINST THE FRAME. I LOOKED AND NOTICED THE SLIDE PACK COVER WAS COMING OFF. THEY HAD ATTEMPTED TO OPEN IT ORIGINALLY FROM OUTSIDE BUT GOT IT OPEN ABOUT ONLY 1 FT. UPON FURTHER INSPECTION; I NOTICED THE GIRT BAR WAS ENGAGED AT THE BOTTOM R SIDE OF DOOR. THE ARMED LIGHT WAS NOT ILLUMINATED; BUT THE LEVER WAS IN THE ARMED POS. IN ADDITION; I DISCOVERED THE DOOR AT 1L WAS ALSO ARMED. I TOLD BOTH CATERERS TO STAY AWAY FROM THE DOOR BOTH INSIDE AND OUTSIDE. MAINT WAS NOTIFIED VIA ACARS AND STATION OPS. FORTUNATELY NO SLIDE DEPLOYMENT/INJURIES OCCURRED. UNFORTUNATELY; WE WERE DELAYED FOR 6 HRS DUE TO THE NEED TO DISPATCH MAINT PERSONNEL WITH PARTS.

Data retrieved from NASA's ASRS site as of May 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.

B757-200 flight crew reports catering attempting to open 1R door which was armed; but did not deploy the slide.