At the end of a long duty day in a B757 with no ground air conditioning; a flight attendant deployed...

Attributes
ACN	779291
Time
Date	200803
Local Time Of Day	1201 To 1800
Place
Locale Reference	airport : zzz.airport
State Reference	US
Altitude	agl single value : 0
Environment
Flight Conditions	VMC
Aircraft 1
Operator	common carrier : air carrier
Make Model Name	B757-200
Operating Under FAR Part	Part 121
Flight Phase	ground other : gate arrival
Flight Plan	IFR
Person 1
Affiliation	company : air taxi
Function	flight crew : captain oversight : pic
ASRS Report	779291
Person 2
Function	flight crew : first officer
ASRS Report	779292
Events
Anomaly	non adherence : company policies non adherence : published procedure
Independent Detector	other flight crewa other other : 2
Resolutory Action	none taken : detected after the fact
Consequence	other
Supplementary
Problem Areas	Company Flight Crew Human Performance
Primary Problem	Flight Crew Human Performance

Narrative:

1L door slide deployed by 'a' flight attendant at gate. I; the captain; had entered the cabin after postflt check. We arrived 5 mins late at gate and waited approximately 15 mins for jetway operator. Aircraft was very warm due to APU bleed air inoperative and MEL'ed. Passenger were very anxious to get off airplane. 'A' flight attendant made sure 1L door was disarmed and had intended to crack door for ventilation due to MEL. Upon doing so; the 1L door slide deployed. We detached slide to allow jetway to finally come up to airplane after waiting 15-20 mins. Bottom line: nobody to meet airplane 15-20 mins; airplane was hot and the 'a' flight attendant was skillfully trying to help. Supplemental information from acn 779292: I feel the duty day was excessive leading to crew fatigue. Waiting for a jetway operator elevated the frustration level combining with heat in the cabin. Frustrating passenger anxious to deplane led to the incident as well. Properly staff the airline so arriving aircraft and passenger can receive the proper level of service upon arrival. Keep duty periods within reasonable limits to reduce fatigue.

Original NASA ASRS Text

Title: AT THE END OF A LONG DUTY DAY IN A B757 WITH NO GND AIR CONDITIONING; A FLT ATTENDANT DEPLOYED A SLIDE OPENING A DOOR WHILE WAITING FOR PAX SVC TO ARR 15 MIN LATE.

Narrative: 1L DOOR SLIDE DEPLOYED BY 'A' FLT ATTENDANT AT GATE. I; THE CAPT; HAD ENTERED THE CABIN AFTER POSTFLT CHK. WE ARRIVED 5 MINS LATE AT GATE AND WAITED APPROX 15 MINS FOR JETWAY OPERATOR. ACFT WAS VERY WARM DUE TO APU BLEED AIR INOP AND MEL'ED. PAX WERE VERY ANXIOUS TO GET OFF AIRPLANE. 'A' FLT ATTENDANT MADE SURE 1L DOOR WAS DISARMED AND HAD INTENDED TO CRACK DOOR FOR VENTILATION DUE TO MEL. UPON DOING SO; THE 1L DOOR SLIDE DEPLOYED. WE DETACHED SLIDE TO ALLOW JETWAY TO FINALLY COME UP TO AIRPLANE AFTER WAITING 15-20 MINS. BOTTOM LINE: NOBODY TO MEET AIRPLANE 15-20 MINS; AIRPLANE WAS HOT AND THE 'A' FLT ATTENDANT WAS SKILLFULLY TRYING TO HELP. SUPPLEMENTAL INFO FROM ACN 779292: I FEEL THE DUTY DAY WAS EXCESSIVE LEADING TO CREW FATIGUE. WAITING FOR A JETWAY OPERATOR ELEVATED THE FRUSTRATION LEVEL COMBINING WITH HEAT IN THE CABIN. FRUSTRATING PAX ANXIOUS TO DEPLANE LED TO THE INCIDENT AS WELL. PROPERLY STAFF THE AIRLINE SO ARRIVING ACFT AND PAX CAN RECEIVE THE PROPER LEVEL OF SVC UPON ARR. KEEP DUTY PERIODS WITHIN REASONABLE LIMITS TO REDUCE FATIGUE.

Data retrieved from NASA's ASRS site as of May 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.

At the end of a long duty day in a B757 with no ground air conditioning; a flight attendant deployed a slide opening a door while waiting for passenger service to arrival 15 min late.