Delays getting to gate and other distractions cause cabin attendant to fail to disarm 1R catering do...

Narrative:

When we landed we stopped short of the gate and the captain came on and said that there was a plane occupying our gate and would not be backing away for 15 mins so he was going to set the parking brake and allow people to move about the cabin and go to lavatory; etc. So there went the whole 'cabin ready' process so when we finally moved again we had to re-prepare the cabin then we had people late and stressing about misconnections and the agent was right on top of us as soon as we parked and I had people standing right on top of me ready to run for flts. I turned to disarm 1-R and the agent was there and people were crowding the door and at the same time I found out that instead of keeping the same plane for our next leg like we were supposed to; we had a plane change with at that time only 45 until departure time. So I had 2 cabin preps; misconnects; a quick csr; an unplanned plane change; and very short connection time. I inadvertently wound up leaving 1-R armed. It was the typical 'too much going on at one time' ordeal. I never really understood it until now. The situation was dire but the outbound crew was also waiting on the jetbridge and the flight attendants disarmed it before catering came.

Original NASA ASRS Text

Title: DELAYS GETTING TO GATE AND OTHER DISTRACTIONS CAUSE CABIN ATTENDANT TO FAIL TO DISARM 1R CATERING DOOR. OMISSION DISCOVERED BY ANOTHER ATTENDANT BEFORE DOOR IS OPENED .

Narrative: WHEN WE LANDED WE STOPPED SHORT OF THE GATE AND THE CAPT CAME ON AND SAID THAT THERE WAS A PLANE OCCUPYING OUR GATE AND WOULD NOT BE BACKING AWAY FOR 15 MINS SO HE WAS GOING TO SET THE PARKING BRAKE AND ALLOW PEOPLE TO MOVE ABOUT THE CABIN AND GO TO LAVATORY; ETC. SO THERE WENT THE WHOLE 'CABIN READY' PROCESS SO WHEN WE FINALLY MOVED AGAIN WE HAD TO RE-PREPARE THE CABIN THEN WE HAD PEOPLE LATE AND STRESSING ABOUT MISCONNECTIONS AND THE AGENT WAS RIGHT ON TOP OF US AS SOON AS WE PARKED AND I HAD PEOPLE STANDING RIGHT ON TOP OF ME READY TO RUN FOR FLTS. I TURNED TO DISARM 1-R AND THE AGENT WAS THERE AND PEOPLE WERE CROWDING THE DOOR AND AT THE SAME TIME I FOUND OUT THAT INSTEAD OF KEEPING THE SAME PLANE FOR OUR NEXT LEG LIKE WE WERE SUPPOSED TO; WE HAD A PLANE CHANGE WITH AT THAT TIME ONLY 45 UNTIL DEP TIME. SO I HAD 2 CABIN PREPS; MISCONNECTS; A QUICK CSR; AN UNPLANNED PLANE CHANGE; AND VERY SHORT CONNECTION TIME. I INADVERTENTLY WOUND UP LEAVING 1-R ARMED. IT WAS THE TYPICAL 'TOO MUCH GOING ON AT ONE TIME' ORDEAL. I NEVER REALLY UNDERSTOOD IT UNTIL NOW. THE SITUATION WAS DIRE BUT THE OUTBOUND CREW WAS ALSO WAITING ON THE JETBRIDGE AND THE FLT ATTENDANTS DISARMED IT BEFORE CATERING CAME.

Data retrieved from NASA's ASRS site as of May 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.

Attributes
ACN	782222
Time
Date	200803
Place
Locale Reference	airport : zzv.airport
State Reference	US
Altitude	agl single value : 0
Aircraft 1
Operator	common carrier : air carrier
Make Model Name	B737-300
Operating Under FAR Part	Part 121
Flight Phase	ground : parked
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight attendant : on duty
ASRS Report	782222
Events
Anomaly	non adherence : published procedure non adherence : company policies
Independent Detector	other other : 1
Resolutory Action	flight crew : overcame equipment problem
Supplementary
Problem Areas	Cabin Crew Human Performance Aircraft
Primary Problem	Cabin Crew Human Performance

Delays getting to gate and other distractions cause cabin attendant to fail to disarm 1R catering door. Omission discovered by another attendant before door is opened .