B757 flight attendant details flap failure and cabin preparations for bracing upon landing.

Attributes
ACN	786399
Time
Date	200804
Place
Locale Reference	airport : zzz.airport
State Reference	US
Environment
Light	Daylight
Aircraft 1
Controlling Facilities	tower : zzz.tower
Operator	common carrier : air carrier
Make Model Name	B757 Undifferentiated or Other Model
Operating Under FAR Part	Part 121
Flight Phase	descent : approach
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight attendant : on duty
Qualification	flight attendant : currently qualified
Experience	flight attendant time airline total : 24 flight attendant time total : 24 flight attendant time type : 50
ASRS Report	786399
Person 2
Affiliation	company : air carrier
Function	flight crew : captain oversight : pic
Events
Anomaly	aircraft equipment problem : less severe
Independent Detector	other flight crewa
Resolutory Action	flight crew : declared emergency flight crew : landed in emergency condition
Supplementary
Problem Areas	Aircraft
Primary Problem	Aircraft

Narrative:

Waiting to land in ZZZ; captain called me and said the flaps weren't working. So captain declared an emergency landing into ZZZ. He told me to just do the brace position and make sure the cabin was set for landing. So flight attendants demonstrated the brace position and then we checked the cabin and made sure passenger understood what was going on and when to do the brace position. About 500 ft from landing; I yelled 'brace' and flight attendant #3 followed. We landed safely. The captain should have called an all call out of cockpit so all flight attendants could know at that time what was going on; so I wouldn't have to tell them again and waste time. We could just get together and communication and go over what the captain said. Passenger should be asked to remove all headsets for takeoff and landing in case we ever have to do any emergency stuff such as landing or takeoff.

Original NASA ASRS Text

Title: B757 FLT ATTENDANT DETAILS FLAP FAILURE AND CABIN PREPARATIONS FOR BRACING UPON LNDG.

Narrative: WAITING TO LAND IN ZZZ; CAPT CALLED ME AND SAID THE FLAPS WEREN'T WORKING. SO CAPT DECLARED AN EMER LNDG INTO ZZZ. HE TOLD ME TO JUST DO THE BRACE POS AND MAKE SURE THE CABIN WAS SET FOR LNDG. SO FLT ATTENDANTS DEMONSTRATED THE BRACE POS AND THEN WE CHKED THE CABIN AND MADE SURE PAX UNDERSTOOD WHAT WAS GOING ON AND WHEN TO DO THE BRACE POS. ABOUT 500 FT FROM LNDG; I YELLED 'BRACE' AND FLT ATTENDANT #3 FOLLOWED. WE LANDED SAFELY. THE CAPT SHOULD HAVE CALLED AN ALL CALL OUT OF COCKPIT SO ALL FLT ATTENDANTS COULD KNOW AT THAT TIME WHAT WAS GOING ON; SO I WOULDN'T HAVE TO TELL THEM AGAIN AND WASTE TIME. WE COULD JUST GET TOGETHER AND COM AND GO OVER WHAT THE CAPT SAID. PAX SHOULD BE ASKED TO REMOVE ALL HEADSETS FOR TKOF AND LNDG IN CASE WE EVER HAVE TO DO ANY EMER STUFF SUCH AS LNDG OR TKOF.

Data retrieved from NASA's ASRS site as of May 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.