Flight crew misunderstands pre departure clearance; and departs lax using wrong SID procedure.

Attributes
ACN	786634
Time
Date	200805
Local Time Of Day	0001 To 0600
Place
Locale Reference	airport : lax.airport
State Reference	CA
Altitude	msl single value : 3000
Environment
Flight Conditions	VMC
Light	Dawn
Aircraft 1
Controlling Facilities	tracon : sct.tracon
Operator	common carrier : air carrier
Make Model Name	Commercial Fixed Wing
Operating Under FAR Part	Part 121
Flight Phase	climbout : takeoff
Route In Use	departure sid : loop
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight crew : first officer
Experience	flight time last 90 days : 184
ASRS Report	786634
Person 2
Affiliation	government : faa
Function	controller : departure
Events
Anomaly	non adherence : clearance
Independent Detector	other controllera
Resolutory Action	controller : issued new clearance
Consequence	faa : reviewed incident with flight crew
Supplementary
Problem Areas	Company Flight Crew Human Performance ATC Facility
Primary Problem	Flight Crew Human Performance

Narrative:

Pre departure clearance received shows our route and departure as loop 4 and the rest as filed on the release. Oshnn SID is between dashes. Confirmed our departure is loop 4 via the dispatch release. That is what the 01 routing is in the FMC. After takeoff; departure cleared us to a point on the oshnn departure. I informed him we are on the loop as filed. He berates us and company as the only ones who get this SID wrong all the time. New waypoint is entered and all goes well. There are 16 sids at lax. Only 1 has a curfew. Guess which one dispatch uses? The loop SID also states that the alternate curfew SID is the laxx. So no one is on the same page. There is no way anyone can commit to memory all the nuances of which is the proper procedure at all of our airports. Why does dispatch set us up for the verbal chastising by frustrated lax controllers? Pre departure clearance training was inadequate and since few of us have photographic memories; putting out clarification bulletins is a weak excuse for clean up training. The ACARS pre departure clearance format is also counterintuitive as compared to a manually received clearance. Get dispatch to do a proper job. Training by way of paper handouts and bulletins clarification is completely inadequate and a violation waiting to happen.

Original NASA ASRS Text

Title: FLT CREW MISUNDERSTANDS PDC; AND DEPARTS LAX USING WRONG SID PROC.

Narrative: PDC RECEIVED SHOWS OUR RTE AND DEP AS LOOP 4 AND THE REST AS FILED ON THE RELEASE. OSHNN SID IS BETWEEN DASHES. CONFIRMED OUR DEP IS LOOP 4 VIA THE DISPATCH RELEASE. THAT IS WHAT THE 01 ROUTING IS IN THE FMC. AFTER TAKEOFF; DEP CLEARED US TO A POINT ON THE OSHNN DEP. I INFORMED HIM WE ARE ON THE LOOP AS FILED. HE BERATES US AND COMPANY AS THE ONLY ONES WHO GET THIS SID WRONG ALL THE TIME. NEW WAYPOINT IS ENTERED AND ALL GOES WELL. THERE ARE 16 SIDS AT LAX. ONLY 1 HAS A CURFEW. GUESS WHICH ONE DISPATCH USES? THE LOOP SID ALSO STATES THAT THE ALTERNATE CURFEW SID IS THE LAXX. SO NO ONE IS ON THE SAME PAGE. THERE IS NO WAY ANYONE CAN COMMIT TO MEMORY ALL THE NUANCES OF WHICH IS THE PROPER PROC AT ALL OF OUR ARPTS. WHY DOES DISPATCH SET US UP FOR THE VERBAL CHASTISING BY FRUSTRATED LAX CTLRS? PDC TRAINING WAS INADEQUATE AND SINCE FEW OF US HAVE PHOTOGRAPHIC MEMORIES; PUTTING OUT CLARIFICATION BULLETINS IS A WEAK EXCUSE FOR CLEAN UP TRAINING. THE ACARS PDC FORMAT IS ALSO COUNTERINTUITIVE AS COMPARED TO A MANUALLY RECEIVED CLRNC. GET DISPATCH TO DO A PROPER JOB. TRAINING BY WAY OF PAPER HANDOUTS AND BULLETINS CLARIFICATION IS COMPLETELY INADEQUATE AND A VIOLATION WAITING TO HAPPEN.

Data retrieved from NASA's ASRS site as of May 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.