Narrative:

Aircraft X arrived at gate with an open log item regarding the automatic PA announcement system being inoperative. This is a B767 with the new entertainment system installed by outside vendors. The crew noted blue and red circuit breaker collars on circuit breaker's C504; C537 for the radiotelephone AC/dc power. Reopened the circuit breaker panel and found circuit breaker C504 still had the power wire attached. No paperwork could be found by line maintenance 1 regarding this mod. Since line maintenance 1 would not issue a directive to cap and stow the power wire; line maintenance 2 control amended the log item to cap and stow the power wire; install the correct black circuit breaker collars and deactivated stickers. To sign off this log item I complied exactly to the requirements as set forth in the log update. During all this time no one from the line maintenance 1 engineering side of things would step up and issue a directive to accomplish this task to complete an unfinished modification by an outside vendor. Only hours later did mr X of line maintenance control 2 modify the log item so that the work could be completed. This event put myself and the line maintenance 2 controller in a very uncomfortable position; which is why I am filling out this report. In the future I will probably not go through this type of abject abandonment by my company. Everyone in line maintenance 1 wanted this work done but refused to have their name or license number associated with it in any way. I absolutely refused to accomplish any work without lawful direction to do so. As a result; the aircraft was delayed until the controller in line maintenance 2 amended the log item. By the time the work was completed; the trip was cancelled and the airplane went to the hangar to be routed the following day. I am deeply concerned about this event on several levels: an improperly modified aircraft was in service; my name and federal license are now attached to a mod that my company doesn't even do; but I am suddenly responsible for when it shows up done incorrectly.

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Original NASA ASRS Text

Title: A B767-300 ARRIVED AT GATE WITH OPEN LOG ITEM FOR THE AUTO PA ANNOUNCEMENT SYS BEING INOP. CB COLLARS STILL INSTALLED. POWER WIRES STILL CONNECTED. CABIN MOD WORKED BY OUTSIDE VENDOR BUT NO RECORD OF CB WORK.

Narrative: ACFT X ARRIVED AT GATE WITH AN OPEN LOG ITEM REGARDING THE AUTO PA ANNOUNCEMENT SYSTEM BEING INOP. THIS IS A B767 WITH THE NEW ENTERTAINMENT SYSTEM INSTALLED BY OUTSIDE VENDORS. THE CREW NOTED BLUE AND RED CIRCUIT BREAKER COLLARS ON CB'S C504; C537 FOR THE RADIOTELEPHONE AC/DC POWER. REOPENED THE CB PANEL AND FOUND CB C504 STILL HAD THE POWER WIRE ATTACHED. NO PAPERWORK COULD BE FOUND BY LINE MAINT 1 REGARDING THIS MOD. SINCE LINE MAINT 1 WOULD NOT ISSUE A DIRECTIVE TO CAP AND STOW THE POWER WIRE; LINE MAINT 2 CTL AMENDED THE LOG ITEM TO CAP AND STOW THE POWER WIRE; INSTALL THE CORRECT BLACK CB COLLARS AND DEACTIVATED STICKERS. TO SIGN OFF THIS LOG ITEM I COMPLIED EXACTLY TO THE REQUIREMENTS AS SET FORTH IN THE LOG UPDATE. DURING ALL THIS TIME NO ONE FROM THE LINE MAINT 1 ENGINEERING SIDE OF THINGS WOULD STEP UP AND ISSUE A DIRECTIVE TO ACCOMPLISH THIS TASK TO COMPLETE AN UNFINISHED MODIFICATION BY AN OUTSIDE VENDOR. ONLY HOURS LATER DID MR X OF LINE MAINT CTL 2 MODIFY THE LOG ITEM SO THAT THE WORK COULD BE COMPLETED. THIS EVENT PUT MYSELF AND THE LINE MAINT 2 CONTROLLER IN A VERY UNCOMFORTABLE POSITION; WHICH IS WHY I AM FILLING OUT THIS REPORT. IN THE FUTURE I WILL PROBABLY NOT GO THROUGH THIS TYPE OF ABJECT ABANDONMENT BY MY COMPANY. EVERYONE IN LINE MAINT 1 WANTED THIS WORK DONE BUT REFUSED TO HAVE THEIR NAME OR LICENSE NUMBER ASSOCIATED WITH IT IN ANY WAY. I ABSOLUTELY REFUSED TO ACCOMPLISH ANY WORK WITHOUT LAWFUL DIRECTION TO DO SO. AS A RESULT; THE AIRCRAFT WAS DELAYED UNTIL THE CONTROLLER IN LINE MAINT 2 AMENDED THE LOG ITEM. BY THE TIME THE WORK WAS COMPLETED; THE TRIP WAS CANCELLED AND THE AIRPLANE WENT TO THE HANGAR TO BE ROUTED THE FOLLOWING DAY. I AM DEEPLY CONCERNED ABOUT THIS EVENT ON SEVERAL LEVELS: AN IMPROPERLY MODIFIED AIRCRAFT WAS IN SERVICE; MY NAME AND FEDERAL LICENSE ARE NOW ATTACHED TO A MOD THAT MY COMPANY DOESN'T EVEN DO; BUT I AM SUDDENLY RESPONSIBLE FOR WHEN IT SHOWS UP DONE INCORRECTLY.

Data retrieved from NASA's ASRS site as of May 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.