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B737 must exit runway when passenger enters lavatory as they are entering the runway cleared for takeoff.
| Attributes | |
| ACN | 788986 |
| Time | |
| Date | 200805 |
| Local Time Of Day | 0601 To 1200 |
| Place | |
| Locale Reference | airport : phx.airport |
| State Reference | AZ |
| Altitude | agl single value : 0 |
| Environment | |
| Flight Conditions | VMC |
| Light | Daylight |
| Aircraft 1 | |
| Operator | common carrier : air carrier |
| Make Model Name | B737 Undifferentiated or Other Model |
| Operating Under FAR Part | Part 121 |
| Flight Phase | ground : holding |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight crew : first officer |
| Experience | flight time last 90 days : 210 flight time type : 910 |
| ASRS Report | 788986 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight crew : captain oversight : pic |
| Experience | flight time last 90 days : 85 flight time type : 3500 |
| ASRS Report | 788985 |
| Events | |
| Anomaly | cabin event : passenger misconduct non adherence : far non adherence : company policies |
| Independent Detector | other other : 3 |
| Resolutory Action | controller : issued new clearance flight crew : rejected takeoff other |
| Consequence | Other |
| Supplementary | |
| Problem Areas | Flight Crew Human Performance Passenger Human Performance Cabin Crew Human Performance |
| Primary Problem | Passenger Human Performance |
Narrative:
As we were holding short of runway 7L and #1 for takeoff; we simultaneously received 2 calls: one from the aft flight attendant stating that a passenger had just gotten up and was going to the lavatory; and a second from the tower clearing us into position and hold runway 7L. I was off of communication #1 and speaking with the flight attendant while the captain was communicating with the tower. Before accepting the clearance onto the runway and while still holding; I communicated the problem to the captain and asked the flight attendant to seat the passenger immediately and inform us as soon as the cabin was secure. The captain then told the tower that we were now ready and we were cleared for takeoff runway 7L. This scenario while simple and with no violations created a lot of confusion and chaos in the cabin; in the cockpit; and with ATC. I would continue to encourage the cabin crew to contact us as soon as possible if they experience cabin security violations to allow us time to coordination with ATC. In time critical situations such as this scenario; explaining the nature of the problem to ATC and simply moving to the holding area to regroup may be the better choice in order to give everyone time to clear their heads in preparation for a safe; focused departure.
Original NASA ASRS Text
Title: B737 MUST EXIT RWY WHEN PAX ENTERS LAVATORY AS THEY ARE ENTERING THE RWY CLEARED FOR TKOF.
Narrative: AS WE WERE HOLDING SHORT OF RWY 7L AND #1 FOR TKOF; WE SIMULTANEOUSLY RECEIVED 2 CALLS: ONE FROM THE AFT FLT ATTENDANT STATING THAT A PAX HAD JUST GOTTEN UP AND WAS GOING TO THE LAVATORY; AND A SECOND FROM THE TWR CLRING US INTO POS AND HOLD RWY 7L. I WAS OFF OF COM #1 AND SPEAKING WITH THE FLT ATTENDANT WHILE THE CAPT WAS COMMUNICATING WITH THE TWR. BEFORE ACCEPTING THE CLRNC ONTO THE RWY AND WHILE STILL HOLDING; I COMMUNICATED THE PROB TO THE CAPT AND ASKED THE FLT ATTENDANT TO SEAT THE PAX IMMEDIATELY AND INFORM US AS SOON AS THE CABIN WAS SECURE. THE CAPT THEN TOLD THE TWR THAT WE WERE NOW READY AND WE WERE CLRED FOR TKOF RWY 7L. THIS SCENARIO WHILE SIMPLE AND WITH NO VIOLATIONS CREATED A LOT OF CONFUSION AND CHAOS IN THE CABIN; IN THE COCKPIT; AND WITH ATC. I WOULD CONTINUE TO ENCOURAGE THE CABIN CREW TO CONTACT US ASAP IF THEY EXPERIENCE CABIN SECURITY VIOLATIONS TO ALLOW US TIME TO COORD WITH ATC. IN TIME CRITICAL SITUATIONS SUCH AS THIS SCENARIO; EXPLAINING THE NATURE OF THE PROB TO ATC AND SIMPLY MOVING TO THE HOLDING AREA TO REGROUP MAY BE THE BETTER CHOICE IN ORDER TO GIVE EVERYONE TIME TO CLR THEIR HEADS IN PREPARATION FOR A SAFE; FOCUSED DEP.
Data retrieved from NASA's ASRS site as of May 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.