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A B767 delayed for maintenance activities; had a slide deployed when ground service personnel boarded an armed L4 door unexpectedly.
| Attributes | |
| ACN | 793164 |
| Time | |
| Date | 200806 |
| Local Time Of Day | 1801 To 2400 |
| Place | |
| Locale Reference | airport : zzz.airport |
| State Reference | US |
| Altitude | agl single value : 0 |
| Aircraft 1 | |
| Operator | common carrier : air carrier |
| Make Model Name | B767 Undifferentiated or Other Model |
| Operating Under FAR Part | Part 121 |
| Flight Phase | ground : parked |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight crew : captain oversight : pic |
| ASRS Report | 793164 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight crew : first officer |
| ASRS Report | 793384 |
| Events | |
| Anomaly | non adherence : far non adherence : company policies non adherence : published procedure |
| Independent Detector | other flight crewa other flight crewb |
| Resolutory Action | none taken : detected after the fact |
| Consequence | other |
| Supplementary | |
| Problem Areas | Flight Crew Human Performance Cabin Crew Human Performance Company |
| Primary Problem | Flight Crew Human Performance |
Narrative:
After a 2 hour WX delay we were ready to go and received the cabin ready report and the jetbridge was pulled. While waiting for a push crew for about 10-15 mins the gate agent brought the bridge back to the aircraft twice unsolicited. Once to deliver service items and once to load more passenger. Shortly thereafter I got a call from the back about a water leak in the aft galley and we called maintenance. I summoned the gate agent and also had the first officer call ramp and cancel our request for push. We had not yet released the brakes; neither the first officer nor myself made a PA to prepare for arrival. While maintenance was working on the leak we asked for a cabin cleaner to mop the floor. The cabin cleaner arrived and subsequently opened door 4L and deployed the evacuate/evacuation slide. Distraction by talking to the crew in the back about the problem; calling maintenance; calling ramp to cancel the push and calling for cabin service.
Original NASA ASRS Text
Title: A B767 DELAYED FOR MAINT ACTIVITIES; HAD A SLIDE DEPLOYED WHEN GND SVC PERSONNEL BOARDED AN ARMED L4 DOOR UNEXPECTEDLY.
Narrative: AFTER A 2 HR WX DELAY WE WERE READY TO GO AND RECEIVED THE CABIN READY RPT AND THE JETBRIDGE WAS PULLED. WHILE WAITING FOR A PUSH CREW FOR ABOUT 10-15 MINS THE GATE AGENT BROUGHT THE BRIDGE BACK TO THE ACFT TWICE UNSOLICITED. ONCE TO DELIVER SVC ITEMS AND ONCE TO LOAD MORE PAX. SHORTLY THEREAFTER I GOT A CALL FROM THE BACK ABOUT A WATER LEAK IN THE AFT GALLEY AND WE CALLED MAINT. I SUMMONED THE GATE AGENT AND ALSO HAD THE FO CALL RAMP AND CANCEL OUR REQUEST FOR PUSH. WE HAD NOT YET RELEASED THE BRAKES; NEITHER THE FO NOR MYSELF MADE A PA TO PREPARE FOR ARR. WHILE MAINT WAS WORKING ON THE LEAK WE ASKED FOR A CABIN CLEANER TO MOP THE FLOOR. THE CABIN CLEANER ARRIVED AND SUBSEQUENTLY OPENED DOOR 4L AND DEPLOYED THE EVAC SLIDE. DISTR BY TALKING TO THE CREW IN THE BACK ABOUT THE PROB; CALLING MAINT; CALLING RAMP TO CANCEL THE PUSH AND CALLING FOR CABIN SVC.
Data retrieved from NASA's ASRS site as of May 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.