A crj-700 lead mechanic reports on being pressured to deviate from maintenance procedures by some of...

Attributes
ACN	793425
Time
Date	200806
Local Time Of Day	1801 To 2400
Place
Locale Reference	airport : zzz.airport
State Reference	US
Altitude	agl single value : 0
Aircraft 1
Operator	common carrier : air carrier
Make Model Name	Regional Jet 700 ER&LR
Operating Under FAR Part	Part 121
Person 1
Affiliation	company : air carrier
Function	maintenance : lead technician
ASRS Report	793425
Events
Anomaly	aircraft equipment problem : critical non adherence : far non adherence : published procedure
Independent Detector	other other : 1
Resolutory Action	none taken : unable
Consequence	other other other
Factors
Maintenance	contributing factor : schedule pressure contributing factor : briefing performance deficiency : testing performance deficiency : non compliance with legal requirements
Supplementary
Problem Areas	Environmental Factor Maintenance Human Performance Aircraft Company
Primary Problem	Company

Narrative:

This event happened while I was working on a road trip at ZZZ on aircraft X. This event is a safety risk that is being caused by controllers. The maintenance control controller tried to talk me into deviating from the technical data; and was pressuring me to get out. I was told that bleeding the brakes was not required because the brakes had a self-bleeding mechanism; and later he said that I would not need to service the hydraulic system after I bled the brakes. Note: I believe the pressure distraction me to the point I had an accident while bleeding the brakes that caused me to go to the er. I determined this event occurred because I was reading the technical data; and what maintenance control was telling me was incorrect. Reference crj 700 amm; task bleeding the brakes. I performed the bleeding task in accordance with the technical data; not what maintenance control was telling me to do. The event was happening because maintenance control wanted this aircraft now! I believe the controllers are being pressured by maintenance operations. I am not sure what to suggest for a remedy at this time; because this is a systemic; and a culture problem at our company that has happened many times in my experience; and with other co-workers. Note: not all the controllers at maintenance control have tried these tactics with me.

Original NASA ASRS Text

Title: A CRJ-700 LEAD MECHANIC REPORTS ON BEING PRESSURED TO DEVIATE FROM MAINT PROCEDURES BY SOME OF HIS COMPANY'S MAINT CONTROLLERS; WHOM HE BELIEVES ARE ALSO BEING PRESSURED TO MEET DEPARTURE SCHEDULES.

Narrative: THIS EVENT HAPPENED WHILE I WAS WORKING ON A ROAD TRIP AT ZZZ ON ACFT X. THIS EVENT IS A SAFETY RISK THAT IS BEING CAUSED BY CTLRS. THE MAINT CTL CTLR TRIED TO TALK ME INTO DEVIATING FROM THE TECHNICAL DATA; AND WAS PRESSURING ME TO GET OUT. I WAS TOLD THAT BLEEDING THE BRAKES WAS NOT REQUIRED BECAUSE THE BRAKES HAD A SELF-BLEEDING MECHANISM; AND LATER HE SAID THAT I WOULD NOT NEED TO SVC THE HYD SYS AFTER I BLED THE BRAKES. NOTE: I BELIEVE THE PRESSURE DISTR ME TO THE POINT I HAD AN ACCIDENT WHILE BLEEDING THE BRAKES THAT CAUSED ME TO GO TO THE ER. I DETERMINED THIS EVENT OCCURRED BECAUSE I WAS READING THE TECHNICAL DATA; AND WHAT MAINT CTL WAS TELLING ME WAS INCORRECT. REF CRJ 700 AMM; TASK BLEEDING THE BRAKES. I PERFORMED THE BLEEDING TASK IN ACCORDANCE WITH THE TECHNICAL DATA; NOT WHAT MAINT CTL WAS TELLING ME TO DO. THE EVENT WAS HAPPENING BECAUSE MAINT CTL WANTED THIS ACFT NOW! I BELIEVE THE CTLRS ARE BEING PRESSURED BY MAINT OPS. I AM NOT SURE WHAT TO SUGGEST FOR A REMEDY AT THIS TIME; BECAUSE THIS IS A SYSTEMIC; AND A CULTURE PROB AT OUR COMPANY THAT HAS HAPPENED MANY TIMES IN MY EXPERIENCE; AND WITH OTHER CO-WORKERS. NOTE: NOT ALL THE CTLRS AT MAINT CTL HAVE TRIED THESE TACTICS WITH ME.

Data retrieved from NASA's ASRS site as of May 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.

A crj-700 lead mechanic reports on being pressured to deviate from maintenance procedures by some of his company's maintenance controllers; whom he believes are also being pressured to meet departure schedules.