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|
Attributes | |
ACN | 796681 |
Time | |
Date | 200807 |
Local Time Of Day | 0601 To 1200 |
Place | |
Locale Reference | airport : zzz.airport |
State Reference | US |
Altitude | agl single value : 0 |
Aircraft 1 | |
Controlling Facilities | tower : zzz.tower |
Operator | common carrier : air carrier |
Make Model Name | B757-200 |
Operating Under FAR Part | Part 121 |
Flight Phase | ground : parked |
Flight Plan | IFR |
Person 1 | |
Affiliation | company : air carrier |
Function | flight crew : captain oversight : pic |
Experience | flight time last 90 days : 210 flight time total : 13000 flight time type : 700 |
ASRS Report | 796681 |
Events | |
Anomaly | aircraft equipment problem : critical other anomaly |
Independent Detector | other flight crewa other flight crewb |
Resolutory Action | aircraft : equipment problem dissipated flight crew : declared emergency flight crew : overcame equipment problem |
Consequence | other |
Supplementary | |
Problem Areas | Maintenance Human Performance Aircraft Company |
Primary Problem | Aircraft |
Narrative:
After cabin ready and cockpit door closed first officer and captain noticed in reflection of terminal glass a large amount of smoke coming from tail of plane. We called ramp on interphone to have them look for fire or flames as no fire warning was indicated. Could not get ground person on interphone so I had to call ramp to get external power back on aircraft and customer service back to open cabin door. I shut down APU. I then asked first officer to call ramp and have them send fire truck out in case there was a fire that was not giving a warning. We opened cockpit door and informed purser about the situation and told them to stand by their doors and be ready for either disarm or evacuate/evacuation. The smoke was starting to dissipate; however after several mins there was no jetbridge driver so I called operations on the radio and told them to get a bridge up or we would start blowing slides. It was still several mins before the door was opened. I don't know why but the customer service on the bridge would not drive it up to the plane. Also no fire truck ever came to the plane. I asked the maintenance crew if they canceled the truck and they said no. I suspect the ramp tower never called the fire truck.
Original NASA ASRS Text
Title: A B757'S APU WAS SEEN SMOKING IN THE TERMINAL WINDOWS BY THE CREW. THE APU WAS SHUT DOWN; BUT FIRE EQUIP; ACR MAINTENANCE AND CUSTOMER SVC DID NOT RESPOND WHEN CALLED.
Narrative: AFTER CABIN READY AND COCKPIT DOOR CLOSED FO AND CAPT NOTICED IN REFLECTION OF TERMINAL GLASS A LARGE AMOUNT OF SMOKE COMING FROM TAIL OF PLANE. WE CALLED RAMP ON INTERPHONE TO HAVE THEM LOOK FOR FIRE OR FLAMES AS NO FIRE WARNING WAS INDICATED. COULD NOT GET GND PERSON ON INTERPHONE SO I HAD TO CALL RAMP TO GET EXTERNAL PWR BACK ON ACFT AND CUSTOMER SVC BACK TO OPEN CABIN DOOR. I SHUT DOWN APU. I THEN ASKED FO TO CALL RAMP AND HAVE THEM SEND FIRE TRUCK OUT IN CASE THERE WAS A FIRE THAT WAS NOT GIVING A WARNING. WE OPENED COCKPIT DOOR AND INFORMED PURSER ABOUT THE SITUATION AND TOLD THEM TO STAND BY THEIR DOORS AND BE READY FOR EITHER DISARM OR EVAC. THE SMOKE WAS STARTING TO DISSIPATE; HOWEVER AFTER SEVERAL MINS THERE WAS NO JETBRIDGE DRIVER SO I CALLED OPS ON THE RADIO AND TOLD THEM TO GET A BRIDGE UP OR WE WOULD START BLOWING SLIDES. IT WAS STILL SEVERAL MINS BEFORE THE DOOR WAS OPENED. I DON'T KNOW WHY BUT THE CUSTOMER SVC ON THE BRIDGE WOULD NOT DRIVE IT UP TO THE PLANE. ALSO NO FIRE TRUCK EVER CAME TO THE PLANE. I ASKED THE MAINT CREW IF THEY CANCELED THE TRUCK AND THEY SAID NO. I SUSPECT THE RAMP TWR NEVER CALLED THE FIRE TRUCK.
Data retrieved from NASA's ASRS site as of May 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.