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A320 reports passenger panic attack from sitting next to obese seat mate. Passenger is allowed to land using jump seat.
| Attributes | |
| ACN | 796946 |
| Time | |
| Date | 200707 |
| Place | |
| Locale Reference | airport : zzz.airport |
| State Reference | US |
| Aircraft 1 | |
| Controlling Facilities | artcc : zzz.artcc |
| Operator | common carrier : air carrier |
| Make Model Name | A320 |
| Operating Under FAR Part | Part 121 |
| Flight Phase | cruise : level descent : approach ground : maintenance |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight attendant : on duty |
| ASRS Report | 796946 |
| Events | |
| Anomaly | cabin event : passenger illness non adherence : company policies non adherence : far |
| Independent Detector | other other : 1 |
| Resolutory Action | other |
| Supplementary | |
| Problem Areas | Passenger Human Performance Company |
| Primary Problem | Ambiguous |
Narrative:
A circuit breaker popped in the forward galley and began to smell very bad. I was in the mid cabin doing a beverage service when this came to my knowledge by my flying partner mrs X. After I was told of this; mrs X and I finished up the service and I went to the forward galley to speak with the purser and a pilot who was pass riding but in the galley helping with the situation. We spoke briefly and then I went to the back of the aircraft. I was informed by the purser a few mins later that we had a cabin advisory and to be prepared to evacuate/evacuation but to follow the captain's commands once we were on the ground. The captain then informed the customers that we had a small electrical fire and that we would be landing within 5 mins. We were instructed to disarm our doors and passenger were instructed to deplane as usual. We then had a debriefing and deplaned ourselves.
Original NASA ASRS Text
Title: A320 REPORTS PAX PANIC ATTACK FROM SITTING NEXT TO OBESE SEAT MATE. PAX IS ALLOWED TO LAND USING JUMP SEAT.
Narrative: A CIRCUIT BREAKER POPPED IN THE FORWARD GALLEY AND BEGAN TO SMELL VERY BAD. I WAS IN THE MID CABIN DOING A BEVERAGE SVC WHEN THIS CAME TO MY KNOWLEDGE BY MY FLYING PARTNER MRS X. AFTER I WAS TOLD OF THIS; MRS X AND I FINISHED UP THE SVC AND I WENT TO THE FORWARD GALLEY TO SPEAK WITH THE PURSER AND A PLT WHO WAS PASS RIDING BUT IN THE GALLEY HELPING WITH THE SITUATION. WE SPOKE BRIEFLY AND THEN I WENT TO THE BACK OF THE ACFT. I WAS INFORMED BY THE PURSER A FEW MINS LATER THAT WE HAD A CABIN ADVISORY AND TO BE PREPARED TO EVAC BUT TO FOLLOW THE CAPT'S COMMANDS ONCE WE WERE ON THE GND. THE CAPT THEN INFORMED THE CUSTOMERS THAT WE HAD A SMALL ELECTRICAL FIRE AND THAT WE WOULD BE LNDG WITHIN 5 MINS. WE WERE INSTRUCTED TO DISARM OUR DOORS AND PAX WERE INSTRUCTED TO DEPLANE AS USUAL. WE THEN HAD A DEBRIEFING AND DEPLANED OURSELVES.
Data retrieved from NASA's ASRS site as of January 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.