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|
Attributes | |
ACN | 797788 |
Time | |
Date | 200807 |
Local Time Of Day | 1201 To 1800 |
Place | |
Locale Reference | airport : zzz.airport |
State Reference | US |
Altitude | msl single value : 7000 |
Environment | |
Weather Elements | Turbulence |
Aircraft 1 | |
Controlling Facilities | tracon : zzz.tracon |
Operator | common carrier : air carrier |
Make Model Name | B757-200 |
Operating Under FAR Part | Part 121 |
Flight Phase | descent : approach |
Flight Plan | IFR |
Person 1 | |
Affiliation | company : air carrier |
Function | flight crew : first officer |
Experience | flight time last 90 days : 270 flight time total : 6000 flight time type : 1050 |
ASRS Report | 797788 |
Events | |
Anomaly | cabin event other inflight encounter : turbulence |
Independent Detector | other flight crewa |
Resolutory Action | none taken : unable |
Consequence | other |
Supplementary | |
Problem Areas | Cabin Crew Human Performance Company Weather |
Primary Problem | Weather |
Narrative:
We hit an area of turbulence while being vectored for approach by TRACON. We were in the clouds and both had the radar selected which did not indicate any turbulence or WX in our flight path. The turbulence was moderate and only a few seconds in duration. I pressed the flight attendant call button to ask the flight attendants if everyone was alright. I heard the purser talking to the other flight attendants regarding a flight attendant that had been injured in the back galley. I cut into the conversation and inquired as to what happened. He said flight attendant X had been injured and was on the ground in the back galley being attended to by another flight attendant who was a trained nurse. I sent 2 messages to ZZZ station via ACARS requesting medical personnel meet the aircraft. As we were being vectored for approach; that was all I had time for. Upon landing I checked in with ZZZ operations to make sure medical would meet the aircraft. I made a PA to the passenger to please remain seated until the medical personnel attended to the injured flight attendant. ZZZ operations said that an in-flight supervisor was meeting the airplane. I asked why medical was not meeting us and they said dispatch had called and said to have a supervisor meet the plane. I asked if they got my station messages and they said they had not. Ultimately it took 10 mins for medical personnel to arrive at the airplane and see to the injured flight attendant.
Original NASA ASRS Text
Title: B757 FO REPORTS ENCOUNTERING TURBULENCE DURING DESCENT CAUSING INJURY TO A FLT ATTENDANT. FO REQUESTS MEDICAL PERSONAL MEET ACFT WHICH DOES NOT HAPPEN.
Narrative: WE HIT AN AREA OF TURB WHILE BEING VECTORED FOR APCH BY TRACON. WE WERE IN THE CLOUDS AND BOTH HAD THE RADAR SELECTED WHICH DID NOT INDICATE ANY TURB OR WX IN OUR FLT PATH. THE TURB WAS MODERATE AND ONLY A FEW SECONDS IN DURATION. I PRESSED THE FLT ATTENDANT CALL BUTTON TO ASK THE FLT ATTENDANTS IF EVERYONE WAS ALRIGHT. I HEARD THE PURSER TALKING TO THE OTHER FLT ATTENDANTS REGARDING A FLT ATTENDANT THAT HAD BEEN INJURED IN THE BACK GALLEY. I CUT INTO THE CONVERSATION AND INQUIRED AS TO WHAT HAPPENED. HE SAID FLT ATTENDANT X HAD BEEN INJURED AND WAS ON THE GND IN THE BACK GALLEY BEING ATTENDED TO BY ANOTHER FLT ATTENDANT WHO WAS A TRAINED NURSE. I SENT 2 MESSAGES TO ZZZ STATION VIA ACARS REQUESTING MEDICAL PERSONNEL MEET THE ACFT. AS WE WERE BEING VECTORED FOR APCH; THAT WAS ALL I HAD TIME FOR. UPON LNDG I CHKED IN WITH ZZZ OPS TO MAKE SURE MEDICAL WOULD MEET THE ACFT. I MADE A PA TO THE PAX TO PLEASE REMAIN SEATED UNTIL THE MEDICAL PERSONNEL ATTENDED TO THE INJURED FLT ATTENDANT. ZZZ OPS SAID THAT AN INFLT SUPVR WAS MEETING THE AIRPLANE. I ASKED WHY MEDICAL WAS NOT MEETING US AND THEY SAID DISPATCH HAD CALLED AND SAID TO HAVE A SUPVR MEET THE PLANE. I ASKED IF THEY GOT MY STATION MESSAGES AND THEY SAID THEY HAD NOT. ULTIMATELY IT TOOK 10 MINS FOR MEDICAL PERSONNEL TO ARRIVE AT THE AIRPLANE AND SEE TO THE INJURED FLT ATTENDANT.
Data retrieved from NASA's ASRS site as of May 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.