Narrative:

Aircraft X; en route to clt; encountered turbulence at 12000 ft and requested higher. The ZDC-rmt low sector 28 approved a pointout and climb to 14000 ft. I attempted to make a handoff to ZDC-lib low sector 27. I called and told the controller that aircraft X wanted to stay at 14000 ft due to turbulence. The controller said she would only flash them back to me since she could not make an automated handoff to gso approach. I told her to make the handoff to ZTL. She said 'no way.' I stated 'so safety of flight does not matter.' she said she would get back to me. She called back and said that ZTL leon sector said no. I stated 'so procedures take precedence over safety of flight.' she still would not accept the handoff and I had to descend to 10000 ft where they encountered rime ice and turbulence. What I do believe caused this issue? An incompetent controller.

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Original NASA ASRS Text

Title: RDU CONTROLLER EXPRESSED CONCERN REGARDING ADJACENT SECTORS' UNWILLINGNESS TO APPROVE AND/OR ACCEPT TRAFFIC THAT WAS ENCOUNTERING TURBULENCE; EVENTUALLY RESULTING IN ADDITIONAL ICING AND TURBULENCE.

Narrative: ACFT X; ENRTE TO CLT; ENCOUNTERED TURB AT 12000 FT AND REQUESTED HIGHER. THE ZDC-RMT LOW SECTOR 28 APPROVED A POINTOUT AND CLB TO 14000 FT. I ATTEMPTED TO MAKE A HDOF TO ZDC-LIB LOW SECTOR 27. I CALLED AND TOLD THE CTLR THAT ACFT X WANTED TO STAY AT 14000 FT DUE TO TURB. THE CTLR SAID SHE WOULD ONLY FLASH THEM BACK TO ME SINCE SHE COULD NOT MAKE AN AUTOMATED HDOF TO GSO APCH. I TOLD HER TO MAKE THE HDOF TO ZTL. SHE SAID 'NO WAY.' I STATED 'SO SAFETY OF FLT DOES NOT MATTER.' SHE SAID SHE WOULD GET BACK TO ME. SHE CALLED BACK AND SAID THAT ZTL LEON SECTOR SAID NO. I STATED 'SO PROCS TAKE PRECEDENCE OVER SAFETY OF FLT.' SHE STILL WOULD NOT ACCEPT THE HDOF AND I HAD TO DSND TO 10000 FT WHERE THEY ENCOUNTERED RIME ICE AND TURB. WHAT I DO BELIEVE CAUSED THIS ISSUE? AN INCOMPETENT CTLR.

Data retrieved from NASA's ASRS site as of May 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.