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DHC8-400 flight attendant is unable to open the rear aircraft doors after an emergency landing; they are frozen shut.
| Attributes | |
| ACN | 816000 |
| Time | |
| Date | 200812 |
| Local Time Of Day | 0601 To 1200 |
| Place | |
| Locale Reference | airport : zzz.airport |
| State Reference | US |
| Altitude | agl single value : 0 |
| Aircraft 1 | |
| Operator | common carrier : air carrier |
| Make Model Name | Q400 NextGen |
| Operating Under FAR Part | Part 121 |
| Flight Phase | ground : parked |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight attendant : on duty |
| ASRS Report | 816000 |
| Events | |
| Anomaly | aircraft equipment problem : critical |
| Independent Detector | other other : 1 |
| Resolutory Action | aircraft : equipment problem dissipated |
| Supplementary | |
| Problem Areas | Aircraft |
| Primary Problem | Aircraft |
Narrative:
Upon landing for non flaps emergency arrival. When taxied into parking spot and parked; could not open the rear door for deplaning. I could not have opened the rear door if there had been an actual emergency situation. Captain had to use force to get door open. Door frozen closed. Deadheading flight crew member could not open either. Both rear doors were frozen shut. Once everyone deplaned; captain came back and finally got them opened. Get heated door seals. De-ice doors before departure.
Original NASA ASRS Text
Title: DHC8-400 FLT ATTENDANT IS UNABLE TO OPEN THE REAR ACFT DOORS AFTER AN EMER LNDG; THEY ARE FROZEN SHUT.
Narrative: UPON LNDG FOR NON FLAPS EMER ARR. WHEN TAXIED INTO PARKING SPOT AND PARKED; COULD NOT OPEN THE REAR DOOR FOR DEPLANING. I COULD NOT HAVE OPENED THE REAR DOOR IF THERE HAD BEEN AN ACTUAL EMER SITUATION. CAPT HAD TO USE FORCE TO GET DOOR OPEN. DOOR FROZEN CLOSED. DEADHEADING FLT CREW MEMBER COULD NOT OPEN EITHER. BOTH REAR DOORS WERE FROZEN SHUT. ONCE EVERYONE DEPLANED; CAPT CAME BACK AND FINALLY GOT THEM OPENED. GET HEATED DOOR SEALS. DE-ICE DOORS BEFORE DEP.
Data retrieved from NASA's ASRS site as of May 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.