Narrative:

Upon coming onto shift; took over flight X. Approximately 2 hours prior to departure; captain contacted me. We discussed various items including the problem that led to this aircraft diverting twice -- once to ZZZ; then to ZZZ1 due to level 1 alert for battery discharge. At this I pointed out that if same problem occurred the aom reads that diversion to nearest suitable airport was required. There was no further discussion of this problem prior to departure. Flight departed and continued normally until satcom call approximately 3 hours 45 minutes into flight. Crew asked to speak with maintenance and I asked if I could give them a heads-up on the problem. Reply was; tell maintenance repeat problem and they would know. As conversation with maintenance continued crew informed maintenance that alert for battery discharge had come on approximately 1 1/2 hours into flight. After discussions with maintenance; no assistance could be given and crew stated they were about 20 minutes from top of descent to ZZZ2. During this time I monitored this conversation and began reviewing weather/NOTAMS at nearby airports. Near end of radio call; crew indicated they were continuing to ZZZ2. At that time I asked the crew if they had referenced aom for battery discharging alert. They answered yes. I then asked if their intention was to still continue to ZZZ2. Answered yes. Asked if they were going to declare an emergency; and they answered no. Flight continued and landed safely ZZZ2. I decided to not pursue the issue of diverting any further due to the following factors: 1) crew stated the problem first occurred approximately 3 hours before this call and they apparently had been dealing with it since then. 2) flight was close to top of descent and were preparing to arrive ZZZ2. 3) felt crew was well aware of aom diversion discussion could add to the apparent heavy workload in the cockpit and could adversely affect safety.

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Original NASA ASRS Text

Title: Dispatcher is informed by MD11 crew that Battery Discharging alert that had previously caused two diversions has reappeared but the crew is continuing to destination.

Narrative: Upon coming onto shift; took over Flight X. Approximately 2 hours prior to departure; Captain contacted me. We discussed various items including the problem that led to this aircraft diverting twice -- once to ZZZ; then to ZZZ1 due to Level 1 alert for battery discharge. At this I pointed out that if same problem occurred the AOM reads that diversion to nearest suitable airport was required. There was no further discussion of this problem prior to departure. Flight departed and continued normally until SATCOM call approximately 3 hours 45 minutes into flight. Crew asked to speak with Maintenance and I asked if I could give them a heads-up on the problem. Reply was; tell Maintenance repeat problem and they would know. As conversation with Maintenance continued crew informed Maintenance that alert for battery discharge had come on approximately 1 1/2 hours into flight. After discussions with Maintenance; no assistance could be given and crew stated they were about 20 minutes from top of descent to ZZZ2. During this time I monitored this conversation and began reviewing weather/NOTAMS at nearby airports. Near end of radio call; crew indicated they were continuing to ZZZ2. At that time I asked the crew if they had referenced AOM for Battery Discharging alert. They answered yes. I then asked if their intention was to still continue to ZZZ2. Answered yes. Asked if they were going to declare an emergency; and they answered no. Flight continued and landed safely ZZZ2. I decided to not pursue the issue of diverting any further due to the following factors: 1) Crew stated the problem first occurred approximately 3 hours before this call and they apparently had been dealing with it since then. 2) Flight was close to top of descent and were preparing to arrive ZZZ2. 3) Felt crew was well aware of AOM diversion discussion could add to the apparent heavy workload in the cockpit and could adversely affect safety.

Data retrieved from NASA's ASRS site as of April 2012 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.