A shop inspector reports about flight operations performing navigation data loads on new laptops his...

Narrative:

Air carrier has purchased hew laptops to replace the ones we now use on the aircraft for the navigation data. Flight operations has decided they need to do the data loads on the data. These also will need serviceable tags and when they want them tagged the downloaded data will not be in there per our procedures manual. Someone has thought it to be alright to send them to the vendor's warehouse and have them talk to flight operations for loading; thus avoiding the process as stated in the procedures manual. Callback conversation with reporter revealed the following information: reporter stated their company procedures require flight operations to send current commercial chart data to his shop; to be loaded into the carrier's laptops he inspects and tests; after they repair and install new hard drives in the shop. But the new laptops are not coming through the shop. As a result; the new laptops are not receiving serviceable tags; are not being properly recorded in their inventory and don't have all the navigation data downloaded.

Original NASA ASRS Text

Title: A Shop Inspector reports about Flight Operations performing navigation data loads on new laptops his carrier has purchased for their B737's that should go through the repair shop per their Procedures Manual.

Narrative: Air carrier has purchased hew laptops to replace the ones we now use on the aircraft for the navigation data. Flight Operations has decided they need to do the data loads on the data. These also will need serviceable tags and when they want them tagged the downloaded data will not be in there per our Procedures Manual. Someone has thought it to be alright to send them to the Vendor's warehouse and have them talk to Flight Operations for loading; thus avoiding the process as stated in the Procedures Manual. Callback conversation with Reporter revealed the following information: Reporter stated their company procedures require Flight Operations to send current commercial chart data to his shop; to be loaded into the carrier's laptops he inspects and tests; after they repair and install new hard drives in the shop. But the new laptops are not coming through the shop. As a result; the new laptops are not receiving serviceable tags; are not being properly recorded in their inventory and don't have all the navigation data downloaded.

Data retrieved from NASA's ASRS site as of April 2012 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.

Attributes
ACN	823436
Time
Date	200902
Place
Locale Reference	ZZZ.Airport
State Reference	US
Aircraft 1
Make Model Name	B737 Undifferentiated or Other Model
Operating Under FAR Part	Part 121
Flight Phase	Parked
Component
Aircraft Component	Navigation Database
Person 1
Function	Inspector
Events
Anomaly	Aircraft Equipment Problem Critical Deviation - Procedural Published Material / Policy Deviation - Procedural Maintenance Deviation - Procedural FAR

A shop inspector reports about flight operations performing navigation data loads on new laptops his carrier has purchased for their B737's that should go through the repair shop per their procedures manual.